Working Student – Customer Success Engineer
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Job Description
Working Student Customer Success Engineer enhancing PDF and CSV import functionalities for Parqet. Involves user support and data analysis in a dynamic team environment.
Responsibilities:
- supports further development and improvement of Parqet’s import functionalities
- works on analyzing PDF and CSV documents from brokers
- submits users to ensure their transactions import smoothly into Parqet
- assists users with their issues in support
- actively communicates with the community via email to handle support requests effectively
- develops and maintains parsers for PDF and CSV documents from brokers
- structures and standardizes transaction data for import into Parqet
- collaborates closely with other developers, support, and product management to quickly implement requirements and feedback
Requirements:
- are enrolled as a student for at least another 6 months
- have a strong affinity for easy-to-use software and are excited by the idea of contributing to the improvement of Parqet
- bring solid knowledge of Node.js & TypeScript and have ideally worked with file formats like CSV and PDF
- enjoy analyzing technical problems independently and developing pragmatic solutions
- can work in a structured way and have an eye for detail, especially in data processing
- ideally already use Parqet yourself and know it well
- are enthusiastic about fintech, investments, and user-friendly software
- want to have direct impact on potentially thousands of users in a dynamic team
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