Access Manager
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Job Description
Access Manager developing competitive access solutions for telecom services at Zayo. Managing vendor access solutions from quoting to ordering with a focus on cost control and process accuracy.
Responsibilities:
- Coordinate quote submissions to off-net access vendors for customer-driven requests.
- Gather, validate, and organize vendor quote responses, ensuring accuracy and adherence to internal formatting and documentation standards.
- Support both single-site and multi-site quoting efforts, various diversity requests, standard and ad-hoc access configurations.
- Validate and refresh vendor quoted services for post-sales requirements
- Confirm and update systems with vendor information in preparation for post-sales ordering
- Re-engage due to vendor order jeopardy and provide alternate vendor options
- Maintain accurate pricing and quoting records in internal systems and tools.
- Track and organize vendor responses and performance metrics for pre-sales support and sourcing optimization.
- Contribute to the upkeep of shared market intelligence databases, pricing catalogs, and quoting documentation.
- Participate in vendor performance assessments including the assessment of pre-sales quoting performance
- Follow established quoting workflows and assist in identifying areas of improvement in speed, accuracy, and vendor consistency.
- Partner with internal teams including Sales, Sales Engineering, and Carrier Relations to ensure quote accuracy and feasibility.
- Participate in projects related to automation, quote formatting improvements, or vendor onboarding documentation.
- Support quoting strategies that help the business reduce off-net access costs through informed sourcing.
- Assist in analyzing vendor quote trends and flag potential areas of overpricing or cost-saving opportunities.
Requirements:
- Bachelor's degree required; preferred majors include Telecommunications, Supply Chain, Engineering, Finance, or Business.
- One to three (1-3) years of experience in telecom quoting, supply chain operations, carrier management, or procurement.
- Familiarity with Type II (off-net) access providers and telecom quoting processes preferred.
- Basic understanding of telecom network services, including Ethernet and fiber access.
- Proficiency in Excel, Google Sheets, or similar tools for data entry and analysis; CRM or quoting software experience a plus.
- Negotiation skills
- Cross-functional teams experience and capabilities
- Detail-oriented with strong organizational and communication skills.
- Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment.
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