Account Manager
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Job Description
Account Manager growing and retaining provider-group accounts for Flagler Health’s musculoskeletal-care platform. Expanding partnerships through proposals, renewals, and cross-functional account planning.
Responsibilities:
- Own a portfolio of existing accounts and carry a target for growth and retention
- Build strong relationships with decision-makers and day-to-day users at each clinic or provider group
- Learn each account's goals and workflows, and proactively surface ways to increase platform value
- Identify and close expansion opportunities from initial conversation through signed agreement
- Prepare proposals, pricing, and business cases demonstrating expansion value
- Lead regular account reviews and renewals, and maintain customer engagement
- Partner with Customer Success, Product, and Revenue Operations to remove blockers and deliver on sold solutions
- Track account health and accurately forecast growth in the CRM
Requirements:
- 5 to 7 years in account management, sales, or a customer-facing revenue role, with a record of growing existing accounts
- Consistent track record of hitting growth or retention targets
- Strong relationship-building, communication, and negotiation skills
- Comfort with CRM and sales tooling, pipeline management, and data-driven account planning
- Ability to manage a portfolio of accounts and priorities at once without losing the details
- Healthtech and enterprise experience, highly preferred
- Experience growing existing customer accounts or expanding product adoption
- Familiarity with revenue operations tooling and analytics
- Must be currently authorized to work in the United States or Canada
Benefits:
- Equity
- Bonus
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