Territory Manager
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Job Description
Srixon/Cleveland Golf Territory Manager managing Long Island golf-account sales, service visits, product training, and demonstrations. Driving territory growth through customer relationships and approved distribution channels.
Responsibilities:
- Meet regularly with authorized Srixon/Cleveland Golf accounts throughout the assigned Long Island territory
- Explain company culture, values, principles, philosophy, programs, and products
- Conduct sales and service visits; communicate, inform, present, and process orders
- Respond promptly and professionally to customer and home office inquiries in person, by phone, or email
- Exceed customer expectations and create a high-quality customer experience
- Establish and maintain productive relationships with customers and individuals involved in the selling process
- Conduct product knowledge training seminars as needed
- Conduct at least one annual demo day, short game clinic, fitting day, or promotional day for staff and program accounts
- Average 4–6 sales calls per day in season and 2–4 per day during prebook season
- Increase sales through approved distribution channels
- Manage and process demo and personal-use product orders
- Adhere to company policies regarding credit, returns, and global distribution strategy
- Manage and maintain collateral materials and obtain prime floor space for them
- Identify potential new customer locations and assist with processing
- Keep the company informed of customer-status changes and contact information
- Submit and update visitation and demo-day activities
- Attend company seminars, meetings, regional or national trade shows as directed
- Submit territory absence or vacation plans at least two weeks in advance for approval
- Participate in annual performance reviews and implement follow-up direction, travel summaries, and feedback
- Perform other assigned tasks and duties
Requirements:
- Four-year college degree preferably in marketing or related business field; or comparable job experience which may include Customer Service, Tour, Tech Van or other related experience with a minimum of HS diploma; or a combination of the above may be considered
- Must have and maintain a valid driver’s license
- Familiarity with computers and applications (Word or Excel for example)
- Ability to maintain confidentiality of sensitive information
- Excellent language and math skills required
- Excellent organizational skills
- Must work well with others
- Ability to initiate and maintain correspondence with customers and home office
- Ability to take direction and critical feedback and to act on that direction
- Ability to stand, walk over irregular surfaces and terrain, reach, climb or balance, and stoop, kneel, or crouch
- Ability to drive a vehicle carrying product samples, displays, demo day tent, fitting carts, and supplies
- Ability to occasionally lift and/or move up to 50 pounds
- Specific vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus
- Territory managers may not represent any other companies or products
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