Account Manager
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Job Description
Account Manager at Chem-Impex responsible for building relationships in the life sciences field. Manage customer portfolios and drive strategies for account retention and growth.
Responsibilities:
- Own an assigned customer portfolio, driving strategies to retain and grow existing relationships.
- Lead customer calls, meetings, and check-ins to understand their technical needs and identify new opportunities.
- Prepare and deliver product presentations, price quotes, and sales collateral.
- Maintain deep knowledge of the Chem-Impex catalog to confidently match customers with the right product solutions.
- Partner with marketing, customer service, and operations to ensure seamless order fulfillment.
- Maintain accurate records of customer interactions and pipeline activity in HubSpot, using data to inform account strategy.
- Gather and relay industry feedback to support our product strategy.
- Represent Chem-Impex at roadshows and industry events.
Requirements:
- A Bachelor's degree in Chemistry, Biochemistry, or a related life sciences field
- 2+ years of experience in sales, account management, or a customer-facing role, ideally within life sciences, chemicals, or a related industry
- A strong scientific foundation with the ability to learn and communicate technical product applications
- Excellent verbal and written communication skills
- A self-directed mindset, comfortable owning priorities, solving problems, and driving results with minimal oversight
- Willingness to travel occasionally for customer visits or industry events.
Benefits:
- Medical, Dental, Disability Insurance
- 401(k) with company match
- Paid Time Off
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