Account Support Specialist – Sales Department
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Job Description
Sales Account Technician supporting business growth in the UK market with 100% remote work model. Engaging in onboarding, training, and customer support activities.
Responsibilities:
- Prepare reports for internal stakeholders and external clients to support business decision-making.
- Provide administrative support to the sales team, particularly in the onboarding of new customers.
- Configure platforms and tools, including setting up user accounts and defining business rules.
- Manage customer documentation, including contracts and purchase orders.
- Update internal invoicing systems with new customer data.
- Organise and deliver training sessions and product demonstrations.
- Support the coordination of internal events in collaboration with the sales team.
- Qualify incoming leads and ensure they are properly routed and followed up.
Requirements:
- Previous work in a sales support position is preferred
- Experience in sales and customer relations in English
- Great level of English (both verbal and written)
- Experience with: Office 365, Power BI (valuable)
Benefits:
- 100% remote working model
- Holidays: we improve the days set
- Happy Day: on your birthday you have half a day off
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