Accounts Receivable Specialist
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Job Description
Accounts Receivable Specialist managing member billing, reconciliations, collections, and audits for YPO. Supporting Salesforce-based finance operations and improving receivable processes.
Responsibilities:
- Manage day-to-day accounts receivable activities, including transfer, posting, and reconciliation of member invoices and payment data across Salesforce, Certinia, Cvent, and related systems
- Research and resolve unidentified or misapplied wires, ACH payments, checks, and credit card transactions
- Manage Lifetime Dues receivables, including installment monitoring, delinquency follow-up, account reconciliation, and membership conversions
- Respond to and resolve AR inquiries from members and internal stakeholders through Salesforce Service Console, email, and other channels
- Review and process member refunds with Accounts Payable
- Perform monthly AR close activities, reconcile AR aging to the general ledger, prepare supporting schedules, and investigate variances
- Monitor past-due accounts and perform collection follow-up
- Research and resolve member credit card disputes and payment issues
- Partner with General Ledger and Accounts Payable teams on reconciliation items, refunds, and other AR transactions
- Prepare and process miscellaneous invoices with appropriate documentation and accounting treatment
- Coordinate annual membership renewal billing, including system testing, invoicing accuracy, and Salesforce product configuration
- Prepare and post AR-related journal entries
- Improve AR processes, documentation, controls, and system workflows
- Support annual audits and prepare AR-related documentation and responses
- Work with IT and Finance partners to resolve system issues affecting receivables and financial data integrity
- Support Finance leadership with special projects and AR initiatives
- Ensure compliance with YPO financial policies, procedures, accounting requirements, and internal controls
Requirements:
- 4+ years of progressive accounts receivable, accounting, or related finance experience
- Proficiency with Microsoft Excel and other Microsoft Office applications
- Experience with ERP and CRM systems; Salesforce and Certinia experience preferred but not required
- Strong working knowledge of accounts receivable processes and related accounting concepts
- Strong reconciliation and analytical skills
- High degree of accuracy, attention to detail, and commitment to appropriate controls and documentation
- Strong systems aptitude across ERP, CRM, event registration, and payment platforms
- Ability to identify process issues and recommend practical improvements
- Strong organizational and prioritization skills
- Ability to maintain confidentiality and exercise discretion with financial and member information
- Associate’s degree or higher in Accounting, Finance, or a related field preferred
- Ability to work for extended hours at a computer screen
- Willingness and ability to travel domestically and internationally without restrictions, approximately 1–2 times a year
Benefits:
- Performance-based bonus opportunities
- Remote work flexibility
- Comprehensive rewards package built around wellbeing and growth
- Flexible and/or extended hours as needed to accommodate members and team members in multiple time zones
- Willingness and ability to travel domestically and internationally approximately 1–2 times a year
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