Dental Billing, Accounts Receivable Specialist – US Dental Practice Required
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Job Description
Remote dental billing specialist managing claims, payments, denials, and AR for a U.S. dental practice. Using Dentrix Ascend and supporting insurance follow-up and patient billing.
Responsibilities:
- Manage the dental practice's billing and accounts receivable processes
- Submit and follow up on dental insurance claims accurately and timely
- Review unpaid, rejected, and denied claims and resolve outstanding balances
- Perform insurance eligibility and benefits verification as needed
- Post insurance and patient payments accurately
- Review EOBs/ERAs and reconcile payments against submitted claims
- Identify billing discrepancies, underpayments, and missing payments
- Follow up with insurance carriers regarding outstanding claims and payment status
- Manage aging AR and prioritize accounts requiring follow-up
- Correct and resubmit rejected or denied claims
- Review patient accounts for outstanding balances and billing issues
- Communicate with insurance companies, patients, and the dental office team
- Maintain accurate billing records and documentation within the practice management system
- Use Dentrix Ascend to manage patient accounts, claims, payments, and billing activities
- Use Weave for practice communications as required
- Support other dental administrative and billing functions as needed
Requirements:
- 3+ years of hands-on dental billing, insurance, or accounts receivable experience
- Previous experience working directly with a dental office, dental practice, or dental healthcare organization
- Hands-on experience with Dentrix Ascend is required
- Strong understanding of dental claims and the dental insurance billing process
- Experience with claim submission, payment posting, EOB/ERA review, denials, and AR follow-up
- Strong understanding of dental insurance terminology, procedures, and billing workflows
- Experience working with insurance carriers and resolving claim issues
- Strong attention to detail and ability to identify billing discrepancies
- Excellent written and verbal communication skills
- Ability to work independently and manage multiple accounts and billing priorities
- Weave experience is preferred, but not required if the candidate has strong dental practice experience
- Ability to work 15–40 hours per week during U.S. Eastern, Central, or Pacific Time
Benefits:
- Fully remote work arrangement
- Part-time and full-time work options
- Flexible schedule based on candidate availability and client operational needs
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