Advisor, Business Development and Sales Support
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Job Description
Desjardins advisor supporting business development and sales for members and clients. Managing needs analysis, product recommendations, requests, follow-ups, and service quality.
Responsibilities:
- Establish a consulting relationship by identifying current or potential needs and promoting customer retention
- Advise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction
- Analyze and respond to customer needs, process requests and ensure the required follow-ups
- Collect, gather and analyze information, write reports and recommendations
- Keep abreast of new developments related to standards, products or services in your field of activity
- Help serve and maintain business relationships with members and clients
- Help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices
- Drive results by reviewing information requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies
- Ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures
Requirements:
- Trade school diploma in a related field
- A minimum of three years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Action oriented
- Customer Focus
- Differences
- Drive results
- Interpersonal Savvy
- Nimble learning
- Persuades
- Trust
Benefits:
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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