AI-First Social Media Analyst
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Job Description
AI-first social media analyst automating data workflows and reports. Delivering insights and strategy recommendations for Storm Ideas’ globally recognised US entertainment clients.
Responsibilities:
- Contribute to a variety of client-facing insights reports
- Gather and analyse performance data from social media networks according to company processes
- Develop mastery of Sprinklr, Sprout Social, Meta Business Suite and YouTube Studio
- Build AI-assisted workflows for data cleaning, first-pass analysis, chart generation, draft narratives and QA checks
- Use LLMs such as Claude and ChatGPT to interrogate datasets, pressure-test conclusions and generate hypotheses
- Verify AI output before client delivery by checking source numbers and identifying incorrect claims
- Create visually appealing, consistently designed reports and presentations
- Generate content and strategy recommendations from analysis of clients' social accounts
- Compile recommendations into written formats for external stakeholders
- Document prompts, workflows and automations for team-wide use
- Identify improvements and help raise report quality and client value
- Update and maintain reporting-process documentation
- Follow client and competitor social media accounts to understand effective social media strategy
Requirements:
- Excellent numeracy skills and ability to analyse data quantitatively and qualitatively
- Genuine hands-on experience using AI tools in real work
- Ability to explain what you have built, automated or sped up, including what did not work
- Healthy scepticism and ability to identify confidently incorrect model output
- Strong Excel and PowerPoint skills
- Excellent written and communication skills
- Unparalleled attention to detail
- Ability to prioritise workload and complete tasks to deadlines
- Social media experience is a plus, but not required
- Experience creating and executing social media performance reports is a nice-to-have
- Experience with third-party social analytics tools such as Sprout Social, Sprinklr or Social Insider is a nice-to-have
- Experience with native social analytics tools such as Facebook Creator Studio, YouTube Studio or TikTok Analytics is a nice-to-have
- Light scripting ability in Python, SQL or Apps Script is a nice-to-have
- Experience with Zapier, Make, n8n or agentic AI tools such as Claude Code, Cursor or custom GPTs is a nice-to-have
- A side project, script or workflow built to solve a problem is a nice-to-have
- Ability to work Saturday–Wednesday, 10:00am–6:30pm GMT on a regular basis
- Legal right to work in South Africa without restrictions or valid work authorization through a visa
Benefits:
- Up to ZAR 350,000 per year
- 33 Days Paid Leave
- Benefits
- Fully remote working from anywhere in South Africa
- Flexible working arrangements with start times from 8am GMT and end times up to 7pm GMT
- Latest hardware and software — Windows or Mac
- Paid access to frontier AI tools
- Freedom to experiment with new AI tools
- Work with globally recognisable brands in US Entertainment
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