Analista Monitoramento Jr
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Monitoring Analyst responsible for real-time IT infrastructure health and incident management at Stefanini. Collaborating with technical teams and managing alert systems to ensure operational efficiency.
Responsibilities:
- Acompanhar em tempo real a saúde de servidores, aplicações e infraestrutura de rede através de ferramentas específicas.
- Identificar, registrar e atuar sobre alertas de sistemas operacionais e aplicações conforme procedimentos definidos (POPs).
- Realizar a coleta detalhada de evidências de falhas para facilitar o suporte das áreas especialistas.
- Seguir fluxos críticos de acionamento de times técnicos e gestão de crises.
- Monitorar o ciclo de vida de chamados e mudanças, garantindo o cumprimento dos prazos de SLA.
- Rodar scripts agendados, tarefas de estabilização e processos de rotina operacional.
- Elaborar relatórios e comunicar o status de incidentes aos stakeholders via canais de mensageria oficiais.
Requirements:
- Formação: Ensino Superior Completo em Tecnologia da Informação, Ciência da Computação, Engenharia ou áreas correlatas.
- Conhecimento em processos de ITSM (Gestão de Incidentes e Mudanças).
- Noções básicas em sistemas operacionais (Windows/Linux) e infraestrutura de TI.
- Familiaridade com ferramentas de monitoração (ex: Zabbix, Grafana, Nagios) e plataformas de chamados.
- Capacidade de preenchimento de planilhas de controle e documentos técnicos com assertividade.
- Organização, agilidade na resposta a crises e boa comunicação escrita para reporte de incidentes.
Benefits:
- Vale-alimentação ou vale-refeição;
- Desconto em cursos, universidades e instituições de idiomas;
- Academia Stefanini — plataforma com cursos on-line, gratuitos, atualizados e com certificado;
- Mentoring;
- Clube de vantagens para consultas e exames;
- Assistência médica;
- Assistência odontológica;
- Clube de vantagens e descontos nos melhores estabelecimentos;
- Clube de viagens;
- Convênio para pets.
Similar Jobs
Automation and AI Agents Analyst – Senior
Lead development and maintenance of AI agents and automations for Customer Success. Use n8n, Python and APIs to integrate, scale and monitor production solutions.
Analista de Serviços Pl
Analista de Serviços Pl executing migrations, data manipulations, and service activations for SaaS products. Collaborating with internal teams and using AI to transform processes.
Junior Integration Analyst
Integration Analyst developing SaaS solutions for data integration challenges in various industries. Collaborating with technical teams and clients to provide data communication and integration solutions.
Real Time Analyst – Team Lead
Lead Real Time Analyst function ensuring queue stability and operational execution for a remote healthcare staffing platform. Drive clarity, accountability, and improvement across high-volume operations.
Real Time Analyst – Team Lead
RTA Team Lead managing live operations across multiple lines of business in 24/7 environment. Ensuring operational excellence and queue stability through strong leadership.
Bilingual Telehealth Board Certified Behavior Analyst, BCBA
Bilingual Board Certified Behavior Analyst leading telehealth services for FronteraCare, transforming behavioral health delivery for children and families in New Mexico. Committed to evidence-based, compassionate care and innovative technology.
IAM Analyst
IAM Analyst tasked with enhancing identity and access management for cutting-edge e-commerce company. Collaborating with teams to ensure security best practices and compliance.
Telehealth Board Certified Behavior Analyst, BCBA
Board Certified Behavior Analyst leading telehealth services in behavioral health for children. Focused on innovative care models that integrate technology for personalized treatments.
Intake Analyst
Health underwriting intake analyst evaluating submitted data for prospective businesses to join health plans. Setting risk-based pricing and ensuring consistency in submitted information.
Pharmacy Analyst II
Pharmacy Analyst II supporting pharmacy operations across Commercial and Marketplace lines of business at BCBST. Responsible for PBM readiness, investigating service disruptions, and improving processes across teams.
Software License Analyst
Software License Analyst managing software license compliance and optimization using ServiceNow SAM. Driving cost savings and supporting audit readiness to ensure regulatory adherence.
Principal Policy and Trade Analyst – Solar and BESS
Principal Policy and Trade Analyst for Anza empowering clients with market insights on solar PV and BESS. Leading industry engagement, content development, and strategic direction for market intelligence.
Senior Provider Contracting Analyst
Analytical support for provider contracting at Highmark Inc. Monitoring contract administration and supporting negotiations with outside entities.
Charge Capture Rules Analyst
Charge Capture Rules Analyst responsible for maintaining Big Data charge capture functionality. Collaborating internally to enhance SaaS solutions and improve healthcare payment processes.
Senior Loan Closing Analyst – Mortgage
Loan Closing Analyst Sr closing complex loans for PNC’s Mortgage organization. Responsible for documenting processes and facilitating loan disbursement remotely between 10a-7p EST.
Senior Client Account Support Analyst
Client Account Support Senior Analyst providing support for Accredo services and ensuring client satisfaction. Collaborating with teams to resolve issues and improve processes, working fully remote.
Analista de Incidentes de Redes JR
Junior Network Analyst ensuring stability and excellence of company's backbone. Seeking candidates skilled in advanced protocols and dynamic problem-solving in a remote setting.
Healthy Planet Analyst
Epic Healthy Planet Analyst helping healthcare clients with strategic process improvements and project management. Collaborating in a technology-driven environment for enhanced data ecosystem solutions.
Client Delivery Analyst
Client Delivery Analyst at Machinify assisting healthcare clients with Complex Payment Solutions. Responsible for requirements gathering, solution documentation, and client reporting.
Compensation Analyst III
Compensation Analyst III at Hanger, Inc. providing analytical support for compensation programs. Collaborating closely with HR and Finance to ensure effective compensation practices across the organization.