Analyst – Medicaid Network Operations

Posted 11ds ago

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Job Description

Contract Coordinator Analyst in Medicaid Network Operations supporting provider contracts and compliance. Collaborating with network management and internal departments for effective operations.

Responsibilities:

  • Perform thorough reviews of all incoming contractual documents to ensure completeness and accuracy; work with contracting staff to obtain missing or incomplete documents as needed
  • Work with national provider data service team to load newly contracted providers to the provider record database in a timely manner
  • Audit updated provider records to ensure the correct changes were made to the database; submit corrections as needed
  • Maintain the master repository of participating provider contracts, load newly executed provider agreements to the repository
  • Manage contracting team email box; appropriately respond and triage of both internal and external messages to the appropriate parties. Respond to emails within established turnaround times
  • Research and respond to inquiries from providers and internal staff regarding contractual matters such as a provider’s participating status in the Aetna Better Health of Illinois provider network
  • Send out provider welcome packets to newly contracted providers
  • Support internal contract auditing processes as requested
  • Compile, summarize and report on the Health Plan’s compliance with contract submission rules and exception requests, communicating on at minimum, a monthly basis
  • Assist with miscellaneous claims projects/audits and reviewing contracts and plan documents
  • Ensures compliance of health plan, corporate, state, and federal regulations
  • Escalate issues, as necessary, to management in a timely manner
  • Work with members of Network Development and internal department staff to identify process improvement opportunities
  • Perform other duties as assigned

Requirements:

  • 2-5 years of professional work experience, 1 year in the healthcare industry
  • Experience working in TriZetto QNXT
  • Experience with medical terminology
  • Experience working with Microsoft Office Suite
  • Proven ability to manage multiple workflows, prioritize effectively, and meet deadlines
  • Strong written and verbal communication skills, with the ability to convey complex information clearly

Benefits:

  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources, based on eligibility