Senior Associate, Network Operations
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Job Description
Senior Associate managing the provider network and data integrity for Diverge Health. Responsible for roster operations and analytics to support payer relationships and growth.
Responsibilities:
- Serve as the organization's subject matter expert on our provider network
- Own the accuracy, integrity, and management of practice and provider data
- Manage end-to-end roster processes
- Build deep expertise across our markets and payer relationships
- Partner closely with Payer Account Management, Network Development, Practice Operations, and Market Presidents to keep our provider data accurate
- Bring analytical rigor and operational precision to payer submissions and contract accuracy reviews
- Contribute to CRM development and process improvement
- Help build the systems and workflows that will support Diverge's continued growth.
Requirements:
- 3–5 years of experience in consulting, data and analytics, or healthcare operations; a background combining analytical rigor with operational execution is strongly preferred
- Bachelor's degree in business, healthcare administration, or a related field
- Advanced Excel skills — you are comfortable managing large, complex datasets with precision and consistency
- Proficiency in Salesforce or a comparable CRM; experience contributing to system builds or testing is a strong plus
- Strong analytical ability — you can interpret data trends, identify gaps, and translate findings into clear, actionable summaries
- Exceptional attention to detail; you catch errors before they reach others and hold yourself to a high accuracy standard
- Strong organizational and communication skills, written and verbal, with the ability to manage multiple workstreams and proactively engage stakeholders at all levels around complex data.
Benefits:
- Candidates must be authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
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