Application Program Manager, Analyst
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Job Description
Release management analyst coordinating calendars, approvals, deployments, and post-release monitoring. Supporting Matrix Systems and Technologies’ technology consulting engagements.
Responsibilities:
- Create and manage the release calendar and coordinate release schedules across concurrent projects
- Define and enforce release management processes, including release readiness criteria, approval gates, and rollback plans
- Partner with development, QA, and UAT teams to confirm release scope, sequencing, and dependencies
- Lead release planning and go/no-go meetings, ensuring risks and open items are visible to stakeholders before deployment
- Coordinate deployment activities across dev, test, staging, and production environments with technical teams
- Maintain release documentation, including release notes, change logs, and post-release reports
- Identify and mitigate release risks, escalating issues that could affect timeline or client commitments
- Support post-release monitoring and coordinate quick resolution of issues after go-live
- Continuously refine release management practices and templates to improve consistency across engagements
Requirements:
- 4+ years of experience in release management, deployment coordination, or a related delivery role within software implementation or technology consulting environments
- Bachelor's degree
- ITIL certification
- Proven understanding of SDLC, environment management, and change control processes
- Experience with release or work-tracking tools such as Jira, Azure DevOps, ServiceNow, or similar tools
- Strong stakeholder management skills, with the ability to coordinate across technical and business teams under time pressure
- Experience managing multiple release schedules simultaneously in a fast-paced setting
- Experience working with federal or state government agencies is desirable but not mandatory
Benefits:
- Health insurance
- Paid time off
- Tuition assistance
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