AR Specialist

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Job Description

AR Specialist managing insurance follow-up, denial resolution, and collections activities for a healthcare revenue cycle team. Remote position available for residents in specified states only.

Responsibilities:

  • Responsible for all aspects of insurance follow-up and collections, including making telephone calls, accessing payer websites.
  • Identify root cause issues for denials; categorize denial reasons and coordinate with clinic and/or with management to ensure process improvements are completed.
  • Owns performance and ensures consistent and timely communication for issues identified affecting reimbursement.
  • Effectively resolve complex or aged inventory, including payment research, payment recoups with minimal or no assistance necessary; accurately and thoroughly document the pertinent collection activity performed.
  • Review the account information and necessary system applications to determine the next appropriate work activity.
  • Verify claims adjudication utilizing appropriate resources and applications.
  • Edit claims to meet and satisfy billing compliance guidelines for electronic submission.
  • Manage and maintain individual work list/inventory, complete reports, and resolve high priority and aged inventory.
  • Stay informed of changes with the procedures and laws for the specific insurance carriers or payers.
  • Effectively communicate issues to management, including payer, system or escalated account issues as well as develop solutions.

Requirements:

  • Minimum of 3 years of experience in healthcare accounts receivable or revenue cycle
  • Experience identifying and resolving insurance denials, including eligibility, authorization, medical necessity, and coding-related denials.
  • Ability to manage an individual work queue while meeting productivity and quality expectations.
  • Working knowledge of common denial trends, including modifier-related denials (e.g., Modifier 25, 59, RT/LT) and payer-specific billing requirements.
  • Strong understanding of insurance denials, appeals, and claims follow-up processes
  • Experience working with both government and commercial payers
  • Ability to analyze EOBs, remits, and claim details to determine appropriate next steps
  • Comfortable working independently in a remote environment while managing productivity expectations
  • Strong attention to detail and organizational skills
  • Effective written and verbal communication skills

Benefits:

  • Medical, Dental, and Vision insurance (effective the 1st of the month following start date)
  • Short-term and long-term disability
  • Voluntary life, critical illness, and hospital indemnity coverage
  • Company-paid Basic Life and AD&D insurance
  • Paid time off and paid holidays
  • Retirement savings plan
  • Employee discounts on cosmetic services and products