Area Manager
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Job Description
Area Manager overseeing operations of clinical aviation services at multiple bases in Arizona. Ensuring safety, efficiency, and strong leadership across all bases with a focus on financial performance.
Responsibilities:
- Responsible and accountable for the day-to-day base operations which includes ensuring all bases are in service, operating safely and providing positive customer experience
- Provide consistent leadership focused on building an optimal and engaged culture at the local base level that exemplifies our core values and mission.
- Communicates regularly with base staff to reinforce efficient base operations, job responsibilities and performance expectations
- Drive Key Performance Indicators (KPIs) to maximize profit contribution
- Accountable for the management and control of the P&L across assigned bases including expense and payroll controls.
- Accountable for scheduling of base staff to ensure 100% coverage of assigned bases to optimize in-service rates and minimize overtime
- Work closely with and in collaboration with Center or Excellence (COE) and Business Development to ensure compliance with all company policies and procedures; and maintain a high degree of customer satisfaction.
- Responsible for the recruitment, performance management, and teammate development for the area in collaboration with COE partners.
- Regularly evaluates and manages employee relations issues, addressing low performing teammates, including termination.
- Effectively coaches and models appropriate leadership behaviors.
- Oversee the supply chain and logistic needs for assigned bases, including the management of non-aviation, maintenance and clinical related activities and expenses.
- Works with maintenance leadership in the planning of maintenance events and spare utilization to minimize any potential for base out of service events.
- Support Regional Director in the delivery of Scorecards to customers and is responsible for the execution of any needed action plans.
- Maintain and monitors business, medical and all other licenses required to do business.
- Accountable for compliance of discipline specific requirements as it relates to DOT and Non-DOT random and reasonable suspicion.
- Coordinate base startups, moves and closures with regional leadership. Facility repairs/maintenance and lease management.
Requirements:
- 2-5 years of related work experience in clinical, aviation, maintenance with strong leadership background and/or training; or equivalent combination of education and experience.
- Bachelor’s degree from four-year college or university preferred
- Strong leadership background
- Strong interpersonal skills and a high degree of collaboration at all levels.
- Demonstrates high critical thinking, reasoning skills and problem-solving skills
- Excellent organizational skills, detail oriented, ability to multi-task efficiently and meet deadlines
- Excellent communication and presentation skills, both written and verbal
- Ability to manage revenue and budgets
- Ability to prepare written reports.
- Advanced Microsoft Office Suite, including word, Excel, PowerPoint and Outlook.
Benefits:
- For more information on our industry-leading benefits, please visit our benefits page here.
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