Implementation and Optimization Manager
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Job Description
Healthcare project manager implementing and optimizing cardiology practice programs for CardioOne. Coordinating workflows, compliance, technology, and cross-functional launches across multiple states.
Responsibilities:
- Plan, execute, and oversee multi-service-line implementation projects from inception to completion
- Support new programming and optimization of current programs
- Serve as a content expert for project management processes and methods
- Partner with the VP of Implementation to launch new practices and clinical programs with appropriate workflows, training, competencies, equipment readiness, quality controls, and escalation pathways
- Collaborate with Revenue Cycle, Credentialing, Product, and other functional teams to ensure programs are operationally sound, documented, compliant, and scalable across multiple states
- Enhance practice efficiency and effectiveness through project management methods
- Create and track projects within project management software
- Collaborate with operations teams, organizational leaders, staff, and physicians on project implementation
- Support interdisciplinary teams in improving patient experience and practice engagement
- Assist in developing program designs, workflows, policies, procedures, protocols, staffing models, competencies, training materials, implementation standards, performance measures, and continuous-improvement processes
- Report directly to the VP of Implementation
Requirements:
- Bachelor's degree in healthcare administration, business management, or a related field or equivalent job experience
- 5–10 years of relevant project management experience within the healthcare industry
- Start-up experience is a plus
- Expert proficiency with Visio, Monday.com (or equivalent), and PowerPoint
- Proven experience in project management within medical practices, including successful project completion
- Strong knowledge of healthcare regulations and compliance requirements, such as HIPAA, Medicare, and Medicaid
- Strong understanding of Revenue Cycle Management (RCM), scheduling, and practice metrics
- Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders
- Project management certification (PMP or equivalent) is a plus
Benefits:
- Medical benefits
- Dental benefits
- Vision benefits
- Matching 401(k)
- Fully remote work arrangement
- Travel up to 15%
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