Assistant juridique
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Job Description
Assistant juridique chez Aïkan, spécialiste de la délégation assurantielle et des solutions digitales. Informant les interlocuteurs et orientant leurs demandes concernant les dossiers d’assurance.
Responsibilities:
- Renseigner les interlocuteurs sur l’état d’avancée des dossiers et sur les types d’actes en présence
- Rerouter les interlocuteurs vers le service compétent en identifiant leur demande et le type de contrat concerné
- Faire remonter les demandes auprès du juriste gestionnaire du dossier
- Fixer des rendez-vous téléphoniques si besoin
- Suivre une formation aux outils et méthodes de l'entreprise
Requirements:
- Diplôme en droit (DU, licence…)
- Aisance à l’oral et goût pour le contact téléphonique
- Écoute et empathie
- Aisance avec l’outil informatique
- Capacité à travailler en autonomie tout en gardant un esprit d’équipe
- Une expérience réussie dans le service client par téléphone est un atout supplémentaire
- Offre ouverte aux jeunes diplômés
Benefits:
- Titres restaurant d'une valeur de 8 € pris en charge à 50% (Swile)
- Mutuelle prise en charge à 70 % par l'entreprise
- Prime de vacances et participation aux bénéfices
- Prime sur objectif
- Parcours d'intégration soigné et formation complète à nos métiers
- 100 % télétravail depuis Toulouse
- Intégrer une équipe multi-disciplinaire et participer à des projets ambitieux
- Environnement en pleine croissance propice aux échanges
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