Associate Content Manager, Humanities & Social Sciences
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Job Description
Associate Content Manager responsible for driving successful execution of education projects at Macmillan Learning. Collaborating with cross-functional teams to deliver high-quality courseware and content.
Responsibilities:
- The Associate Content Manager is responsible for driving the successful execution of a wide range of projects – from core text revisions to continuous courseware updates to the development of new courseware.
- Lead assigned projects and support Content Managers with complex revisions and other initiatives.
- Manage project schedules, budgets, handoffs, and cross-functional communication to keep development work moving smoothly and efficiently throughout the development phase.
- Recruit, contract, and manage contributors and vendors responsible for producing core text content, animations, videos, and assessments.
- Work in close partnership with Content Developers, Course Product Managers, Content Project Managers, Media Project Managers, and Editorial Assistants to ensure that every component of a project comes together on time, within budget, and aligned with customer and learner needs.
- Facilitate handoffs and collaboration between content creators (authors, vendors, contractors), Content Developers, Media Project Managers, and Content Project Managers for core text and course-related content.
- Maintain existing content as needed, including responding to customer feedback and tickets, adjusting content for technology upgrades, and ensuring content meets required standards for accessibility and customer delivery.
- Delegate to Content Developers or contractors as needed for content remediation.
- Manage internal and external stakeholders and contributors, keeping everyone aligned and informed.
- Flag risks and obstacles early and develop mitigation plans with Content Managers and leadership.
- Identify and implement opportunities to improve efficiency, reduce rework, and streamline operations.
Requirements:
- Bachelor's Degree.
- 1–2 years of experience in project management or a related role, preferably with exposure to print or digital educational products.
- Demonstrated ability to manage schedules, milestones, and handoffs for concurrent tasks in a deadline-driven environment.
- Strong organizational and time-management skills, with a high degree of attention to detail.
- Strong critical-thinking and problem-solving abilities, with a proactive approach to identifying and escalating risks.
- Foundational understanding of or exposure to vendor and contractor coordination, including negotiating with vendors and contractors, managing contracts, and ensuring delivery within approved budgets.
- Ability to coordinate and support a diverse network of external resources, such as freelancers and contributors.
- Eagerness to learn and adapt to new tools and technologies within a continuous improvement mindset.
- Collaborative mindset with the ability to work effectively across functions and roles, including authors, content creators, freelancers, vendors, and all internal team members.
- Clear and effective communication skills for sharing complex information to a variety of stakeholders verbally, in writing, and in presentation.
- Ability to work within a structured workflow while maintaining accountability at all stages of a project.
- Proficiency in Microsoft Office and Adobe Acrobat Pro.
- Familiarity with project management interfaces such as JIRA/Confluence.
- Interest in or experience using AI tools (ChatGPT, Claude, NotebookLM) to assist with project workflows or communication efficiency.
Benefits:
- Competitive pay and bonus plan
- Generous Health Benefits (Medical, Dental, Vision)
- Contributions to your 401k retirement account through Fidelity
- Generous paid time off, sick time, discretionary days, and paid holidays (International Day for the Elimination of Racial Discrimination, Juneteenth, Indigenous People's Day, and more!)
- Employee Assistance Program, Education Assistance Program
- 100% employer-paid life and AD&D insurance
- And much more!
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