Training Content Manager, LMS Administrator
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Job Description
Training Content Manager administering digital learning content and LMS operations for SAIC’s VA Medical Disability Exam program. Ensuring compliant, accessible training for Veterans-care teams.
Responsibilities:
- Partner with Instructional Designers, Technical Writers, SMEs, trainers, HR, compliance, and operations leaders to identify training needs and validate content
- Manage relationships with SAIC LMS administrators and vendors, content vendors, and freelancers
- Establish approval workflows so materials are reviewed and approved before distribution
- Train administrators, instructors, and managers on LMS features and content standards
- Develop and maintain a content strategy and editorial calendar aligned with business, compliance, and learner needs
- Govern maintenance and updates of eLearning modules, microlearning, videos, job aids, handbooks, and quick-reference guides
- Manage the full content lifecycle: intake, drafting, SME review, approval, publishing, versioning, and retirement in learning and document management systems
- Ensure content meets accessibility standards such as Section 508 and WCAG
- Audit content for accuracy, relevance, and redundancy, updating it when policies or regulations change
- Administer the LMS, including user accounts, roles, permissions, groups, audience assignments, and deactivation
- Upload, configure, and test courses, including SCORM/xAPI packages, videos, documents, and assessments
- Build and maintain course catalogs, learning paths, curricula, and recertification schedules
- Coordinate LMS upgrades, HRIS/SSO/content-authoring integrations, and release testing with IT and vendors
- Run and distribute reports on completion rates, assessment results, overdue training, and learner engagement
- Monitor training compliance and resolve deficiencies with managers within required timeframes
- Maintain audit-ready training records and produce documentation on request
- Use analytics to identify content gaps and recommend improvements
Requirements:
- Bachelor's degree and 2 years of relevant experience; additional experience in lieu of degree
- Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines
- Demonstrated experience in content management, instructional design, or learning and development
- Hands-on LMS administration experience (e.g., Cornerstone, Docebo, Moodle, Canvas, Workday Learning, TalentLMS, or similar)
- Experience with a CMS or knowledge-base platform (e.g., SharePoint, Confluence, WordPress)
- Working knowledge of eLearning standards (SCORM, xAPI, AICC) and authoring tools (e.g., Articulate Storyline/Rise, Adobe Captivate)
- Experience producing CMS and LMS reports
- Strong writing, editing, and information-architecture skills
- Must be able to obtain and maintain a public trust clearance
- Preferred: experience in a regulated or compliance-driven environment (healthcare, government, finance)
- Preferred: knowledge of adult learning principles and instructional design models (ADDIE, SAM)
- Preferred: experience with accessibility standards, video editing, or graphic design tools
- Preferred: certifications such as CPTD, ATD, PMP, or LMS vendor certifications
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