Content Editor, Moderator – Seasonal
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Content Editor and Moderator reviewing casting-platform listings, verifying users, and removing scams. Supporting employers with job-post editing, casting tools, and customer service remotely in the Philippines.
Responsibilities:
- Review and analyze user-generated postings and verification details to ensure the legitimacy of users and job listings
- Determine when additional information or verification is required and communicate with job posters to collect relevant details
- Identify and eliminate scams, potentially dangerous content, and inappropriate postings, escalating to senior staff when necessary
- Assess user legitimacy using background check results, IDs, independent research, investigations, and other verification materials
- Monitor system-generated alerts related to client and job-poster activities and determine appropriate actions
- Investigate scam complaints and inappropriate-behavior reports and decide whether clients should be removed from the platform
- Copy-edit and optimize job posts to align with business objectives
- Manage ticket queues for incoming job posts, prioritizing by importance and timeliness
- Source missing information and enter job details from employers and third parties for publication
- Educate and assist clients with marketplace job-posting and application-management tools
- Address customer service issues requiring specialized casting knowledge
- Guide and train clients on casting tools and troubleshoot issues
- Collaborate with customer service, account management, and business development departments
- Research projects and triage escalated customer-service tickets related to job listings
- Review job database reports for jobs requiring attention, recategorization, or early expiration
- Assist team members with training, troubleshooting, and escalated cases
- Perform other assigned responsibilities and tasks
Requirements:
- Self-directed, efficient, independent worker able to work autonomously
- Experience in job listing and Editing is Required
- 1-2 years of CSR experience in a BPO setup
- Demonstrated experience handling a high volume of specialized content and users
- Highly organized, detail- and deadline-oriented
- Able to evaluate information and make decisions independently
- Advanced written and verbal communication skills, adaptable to various personalities and levels of seniority
- Excellent copy editing, fact-checking, proofreading, and research skills
- Good data-entry, account management, and client support skills
- Technical acuity—able to understand, utilize, and explain online casting/hiring technology
- Strong analytical skills—capable of assembling and interpreting data to assess content validity
- Knowledge of film, TV, theater, commercial production, performing arts, marketing, and casting, or willingness to learn and understand the complexities of this marketplace (bonus)
Benefits:
- Competitive compensation
- Adherence to government-mandated benefits
- Retirement Savings Program with Company Matching
- Life Insurance
- HMO on day 1
- Paid time off
- Birthday leave
- Bonus and incentive plans
- Opportunities for skills training and personal and professional development
- Employee Referral Program
- Experience infinite fun so you can have infinite growth
Similar Jobs
Content Strategist
Content Strategist developing SEO and content strategies for Directive, a B2B marketing agency. Managing Enterprise client relationships, campaigns, reporting, and growth opportunities.
Content Development Manager
Content Development Manager owning instructional content for Springboard’s online education and certification programs. Producing multimodal courses with SMEs, instructors, and cross-functional teams.
Content Executive – 6 month FTC
Content Executive creating and publishing short-form content for Midnite, a sports betting and gaming platform. Editing social clips, managing publishing, and optimizing performance across major platforms.
Financial Content Manager
Financial Content Manager producing Korean-language market news, analysis, and InvestingPro content. Supporting subscription growth through data-driven financial education for Korean investors.
Copywriter, Content Strategist
AI-first Copywriter creating high-performing email, SMS, landing-page, and ad campaigns for Homestead Studio’s eCommerce clients. Combining conversion strategy, customer insights, and AI workflows to improve marketing performance.
Copywriter, Content Strategist
AI-first Copywriter creating email, SMS, landing-page, and ad campaigns for Homestead Studio’s eCommerce clients. Combining conversion strategy, customer insights, and AI workflows to improve marketing performance.
Conversion Copywriter, Content Lead
Conversion copywriter leading direct-response content for an agency helping managed service providers win customers. Optimizing campaigns for clicks, leads, replies, and booked calls.
Content Editor
Content Editor shaping and fact-checking Higgsfield AI’s blog, product, and customer content. Maintaining a consistent human brand voice across every publishing surface.
Copywriter, Content Strategist
Copywriter e estrategista de conteúdo para agência de growth marketing que acelera especialistas, infoprodutores e serviços. Criando anúncios, landing pages, e-mails e estratégias de conteúdo para gerar leads.
Freelance Content Editor, Turkish
Freelance Turkish Content Editor updating Banabak website content in Sitecore. Managing promotional pages, tracking tags, visuals, and minor UX/UI changes for Valtech campaigns.
Global Talent Attraction, Content Strategist
Ford employer brand strategist creating recruitment campaigns and talent stories for Europe and Canada. Connecting career-site, social, event, email, and CRM content.
Content Editor, Kids
Content Editor shaping kids Bible-study resources for Lifeway, a Christian publishing ministry. Ensuring theological accuracy, biblical fidelity, and alignment with Baptist teaching.
Content Editor, Moderator
Content Editor and Moderator reviewing, verifying, and editing job listings for SupportNinja’s casting and hiring platform. Supporting employers, investigating scams, and managing escalated content cases remotely from the Philippines.
Content Manager
TikTok Content Manager shaping strategy, production, publishing, and analytics for High Scale, a global high-volume advertising company. Driving engaging content and measurable growth for lifestyle, beauty, fashion, wellness, and DTC brands.
Content Manager
TikTok Content Manager developing strategies, videos, and performance insights for High Scale, a global high-volume advertising company. Managing brand accounts across lifestyle, beauty, fashion, wellness, and DTC clients.
Social & Content Manager
Social & Content Manager shaping MERGE’s health-and-wellness marketing and technology agency brand. Owning social strategy, content creation, community, employee advocacy, and performance analytics.
Media & Content Strategist
Media and Content Strategist leading social strategy, paid media, and digital PR for a US investment firm’s real estate and family coaching brands. Remote across LATAM.
Associate Director, Content Strategy
Associate Director leading enterprise content strategy, governance, migration, and AI-search initiatives. Helping Verndale’s digital experience clients improve discoverability, personalization, and measurable growth.
Senior Manager, Content Strategy, Customer Engagement
Senior content strategist shaping Hilton’s All-Inclusive & Resorts storytelling across social, CRM, PR, and digital channels. Driving engagement for guest, loyalty, trade, and partner audiences.
Digital Content Editor – Casual
Digital Content Editor creating, editing and publishing timely journalism for global media organization Newsweek. Optimizing stories through audience analytics, SEO and multimedia collaboration.