Associate Director – Trade Relation and Customer Management
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Job Description
Associate Director managing trade relations and customer strategies for Shionogi's rare disease franchise. Collaborating across functions to enhance distribution and customer experiences.
Responsibilities:
- Lead and advance strategic relationships with assigned specialty distributor and specialty pharmacy customers
- Collaborate with home office teams (e.g., Supply Chain, Finance, Forecasting, Market Access, Marketing, Sales Operations, and Legal) to address broad-based customer needs and channel challenges and ensure timely implementation of solutions
- Negotiate Trade account agreements that secure favorable market aligned terms, conditions, and fees while ensuring optimal patient, HCP, and pharmacy experience when sourcing medications
- Work directly with key customers, vendors, and internal stakeholders to identify new ways of addressing channel challenges and create win-win-win value, the account, and the patient and their provider
- Develop targeted channel solutions in the areas of: Order fulfillment and transportation models, Alternative distribution methods (e.g., direct distribution, drop-ship, other), Limited or exclusive Specialty Pharmacy arrangements
Requirements:
- Bachelor’s degree required. Preferred major in sales, marketing and/or relevant healthcare related area
- 7+ years of demonstrated experience and proven success in Biotech/Pharmaceutical industries or Specialty Pharmacy having worked in Sales, Category Management, Managed Care, Marketing, Trade, Supply Chain, or similar environments required
- Understanding of Specialty Distribution and Specialty Pharmacy marketplace preferred
- 4+ years managing large national accounts in biotech / pharmaceutical industries preferred
- Experience with Specialty Pharmacy data analytics
- In-depth understanding of the functions and procedures of distribution channel, wholesalers and specialty pharmacy
- Strong understanding of payer market and payer dynamics, both commercial and government funded and experience in different access and reimbursement models, including Medicare D, Medicare Advantage
- In-depth understanding of Health Care Reform, Medical Policy and the legislative arena
- Outstanding customer relationships, interpersonal and communication skills with the established ability to effectively communicate across diverse audiences and influence cross-functionally
- Highly effective presentation skills, written and verbal communication skills
- Excellent organizational skills
- Must be able to travel 50%
Benefits:
- Health care benefits
- 401(k)
- Paid time off
- Professional development opportunities
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