Atencion al Cliente
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Job Description
Customer Support Advisor engaging Claro customers for mobile device renewals and protections. Managing customer interactions and virtual training sessions for 8 days.
Responsibilities:
- Atención al Cliente – Contactar a los clientes de CLARO para renovar sus equipos móviles, portabilidad, protección móvil (servicio multiskill)
- Horario de Gestión: Lunes a sabados (descanso fijo domingos y feriados) 9:00 am a 6:00 pm
- Solo 8 días de Capacitación Virtual Pagada: Se realiza en un horario fijo Lunes a Sábado de 9:00 pm a 5:00 pm. (20so x día) - Tener disponibilidad para asistir a capacitarte virtualmente.
Requirements:
- Secundaria completa (indispensable)
- Contar con una laptop o pc, internet estable
- Camara funcional, audio funcional, headset y diadema con puerto USB
- Experiencia en ventas / call center formal o informal (3 meses)
- Te comunicas con claridad, eres positivo y tienes un gran compromiso.
- Total disponibilidad para las capacitaciones virtuales
Benefits:
- Sueldo Básico: S/ 1130
- Comisiones: ilimitadas
- Bono de asistencia perfecta: S/200
- Bono de Bienvenida: S/ 70
- Bono de permanencia: S/300
- Capacitación Virtual Pagada: S/ 20 por día
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