Customer Service Representative, Dutch
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Job Description
Customer Service Representative supporting Dutch-speaking customers for a travel and accommodation platform. Taking inbound calls and ensuring an excellent customer experience.
Responsibilities:
- Handle inbound calls with professionalism and efficiency
- Provide accurate information and support to customers and accommodation partners
- Assist with questions related to room modifications, rates, availability, extranet usage, and general inquiries
- Ensure complete, accurate, and validated information is delivered
- Maintain outstanding service levels and contribute to a positive customer journey
- Continuously develop your knowledge to improve first-contact resolution
Requirements:
- Native/fluent Dutch + strong English (B2+)
- Ability to clearly explain product/service details
- Flexibility to work morning, afternoon, and weekend shifts
- Tech-savvy and comfortable with MS Office
- Resident of Greece or willing to relocate quickly
Benefits:
- Excellent salary package based on experience & performance
- Friendly, international, and supportive team culture
- Meal allowance
- 25 days of annual leave
- Relocation support if needed
- Development tools & guidance to grow professionally
- And many more perks!
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