Bilingual Nurse Patient Access Specialist, RN/LPN
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Bilingual Nurse Patient Access Specialist serving as the point of contact for patients. Facilitating access to therapy and coordinating support for treatment journeys across healthcare providers.
Responsibilities:
- Serve as the primary point of contact for patients, providers, and stakeholders
- Conduct inbound and outbound calls to support program services
- Perform insurance benefit investigations and verify coverage
- Support prior authorizations and appeals processes
- Assist with copay and patient assistance program enrollment
- Provide ongoing patient support and adherence coordination
- Document all interactions accurately and timely
- Deliver high-quality customer service across communication channels
- Collaborate with field representatives and internal teams
- Manage patient caseloads with timely follow-up
- Ensure compliance with HIPAA and regulatory requirements
- Identify and report adverse events and product complaints
- Troubleshoot issues and escalate as needed
- Support onboarding and training of new employees
Requirements:
- Licensed Practical Nurse or Registered Nurse with 1 year post registration experience
- Bilingual- Spanish speaker
- 3–5+ years of experience in medical billing, reimbursement, or insurance verification
- Robust understanding of payer coverage and reimbursement (medical and pharmacy)
- Experience in a contact center or patient support environment
- Proficiency with Microsoft Office and CRM systems
- Strong written and verbal communication skills
- High attention to detail and multitasking ability
- Ability to work independently in a virtual environment
- Problem-solving and solution-oriented mindset
- Knowledge of HIPAA and data privacy requirements
- Must reside in the country where the role is posted
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
Similar Jobs
Team Leader Bilíngue III
Team Leader for the Asurion product, overseeing performance indicators and team management in a remote capacity. Focusing on excellence and staff development through effective leadership.
Head Start Early Childhood Specialist, Bilingual English/Spanish
Bilingual Early Childhood Specialist providing training and technical assistance for Head Start programs in the US. Focused on quality practices for children from birth to five years of age.
Traveling Wind Turbine Technician II – Bilingual (French & English)
Resource Technician working on wind turbines across multiple sites in Canada. Responsibilities include maintenance, travel, and teamwork for clean energy.
Bilingual Field Interviewer, Spanish/English
Field Interviewer conducting remote semi-structured interviews for Vital Research. Aiming to improve participant satisfaction through gathering meaningful feedback.
Bilingual Field Interviewer, Hmong/English
Contracted Field Interviewer conducting remote interviews with diverse cultural backgrounds. Aimed at gathering feedback to improve participant satisfaction and quality of services provided.
Bilingual Field Interviewer – Vietnamese/English
Field Interviewer conducting remote semi-structured interviews with older adults for survey projects. Gathering feedback on services and ensuring participant confidentiality and compliance.
Enrollment Coordinator, Bilingual
Enrollment Coordinator facilitating patient intake processes for behavioral health services in a remote setting. Supporting patients through the Collaborative Care Model and ensuring eligibility for care.
Team Manager II, Spanish Bilingual
Team Manager II overseeing service and sales representatives at TD Bank. Ensuring effective operations and enhancing Customer experience through leadership and management.
Bilingual Patient Access Specialist
Bilingual Patient Access Specialist handling patient support for access to therapy. Facilitating benefit investigations, insurance eligibility verification, and supporting patient assistance programs.
Health Coach, Bilingual
Enrollment Health Coach guiding patients through Scene services for enhancing medication adherence and lifestyle changes. Engaging with patients via phone, SMS, and video to facilitate enrollment and support.
Clinical Adherence Nurse, Bilingual
Clinical Adherence Nurse connecting with patients through daily video check-ins for medication management. Empowering patients with personalized support and education to enhance adherence and health outcomes.
Bilingual Intake Associate
Bilingual Intake Associate guiding families through the intake process for autism and special needs services. Collaborating with internal teams to ensure optimal service delivery.
Bilingual Intake Associate
Bilingual Intake Associate guiding families through the intake process for autism services. Collaborating with internal teams to ensure optimal service delivery.
Bilingual Intake Associate
Bilingual Intake Associate guiding families through the intake process for autism services and ensuring optimal service delivery. Collaborating with internal teams and engaging prospective clients in necessary paperwork.
Bilingual Disability Trainer
Disability Trainer responsible for developing and delivering training programs for Disability Case Management. Collaborating with teams to monitor training effectiveness and address operational challenges.
Bilingual Care Coordinator – LPN/LVN
Bilingual Care Coordinator supporting patients managing chronic health conditions through proactive outreach and education remotely. Seeking compassionate and organized professionals for a telephonic care management role.
Bilingual Work Facilitation Specialist
Bilingual Work Facilitation Specialist supporting Group Disability operations by facilitating ergonomic assessments and return-to-work initiatives. Collaborating with Case Managers to deliver tailored absence management services.
Senior Corporate Travel Consultant, Bilingual
Corporate Travel Consultant focusing on international travel efficiency and customer support. Managing bookings while ensuring compliance with client travel policies and emergencies.
Advisor, Digital Investing, Bilingual – French and English
Advisor for Digital Investing at BMO advising clients on investment strategies. Handling inbound client calls and ensuring financial goals are met through personalized advice.
Mutual Funds Representative, Bilingual – New or Recent Graduate
Wealth and Investment sales role providing advisory services and fulfilling clients' needs. BMO seeks bilingual candidates to enhance customer experiences in investment services.