Bilingual Field Interviewer – Vietnamese/English
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Job Description
Field Interviewer conducting remote semi-structured interviews with older adults for survey projects. Gathering feedback on services and ensuring participant confidentiality and compliance.
Responsibilities:
- Conduct remote semi-structured interviews (via Phone) with older adults from diverse cultural, ethnic, and socioeconomic backgrounds
- Gather meaningful feedback on participants' experiences and satisfaction with services
- Independently organize and manage your interview schedule
- Conduct interviews with empathy, creating a comfortable, unbiased environment
- Track call dispositions and access participant information through an online file-sharing platform
- Record interview outcomes, resolve inconsistencies, and submit findings
- Ensure confidentiality and compliance with federal HIPAA regulations and data security
- Maintain regular communication with Vital Research for updates and support
Requirements:
- Bilingual English/Vietnamese with the ability to fluently speak, read, and write in both English and Vietnamese
- Self-driven and comfortable working independently in a remote setting
- Tech-savvy, with proficiency in Zoom and other web-based platforms
- Comfortably working with individuals with disabilities, with sensitivity to their needs
- Excellent communication skills to build trust and establish rapport with participants
- Equipped with a personal computer and a secure Wi-Fi connection
- Organized and attentive to detail to ensure accurate completion of tasks
- Previous experience in research fieldwork, especially interviewing or observational roles (desired)
- Familiarity with working with individuals with disabilities, group homes, or day centers (desired)
- Sales-minded individuals who are energetic and resilient (desired)
- Interest in professional development for future social research roles or graduate school (desired)
Benefits:
- Paid Training
- Technology to complete the project
- Flexibility to create your own schedule
- Meaningful, Rewarding Work that gives a voice to underserved communities
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