Bilingual Field Interviewer, Spanish/English
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Job Description
Field Interviewer conducting remote semi-structured interviews for Vital Research. Aiming to improve participant satisfaction through gathering meaningful feedback.
Responsibilities:
- Conduct remote semi-structured interviews (via Phone) with older adults
- Gather meaningful feedback on participants' experiences and satisfaction with services
- Independently organize and manage your interview schedule
- Conduct interviews with empathy
- Track call dispositions and access participant information through an online file-sharing platform
- Record interview outcomes and submit findings
- Ensure confidentiality and compliance with federal HIPAA regulations and data security
- Maintain regular communication with Vital Research for updates and support
Requirements:
- Bilingual English/Spanish with fluency in speaking, reading, and writing
- Self-driven and comfortable working independently in a remote setting
- Tech-savvy with proficiency in Zoom and other web-based platforms
- Comfortably working with individuals with disabilities
- Excellent communication skills to build trust and establish rapport
- Equipped with a personal computer and a secure Wi-Fi connection
- Organized and attentive to detail
Benefits:
- Paid Training
- Technology to complete the project
- Flexibility to create your own schedule
- Meaningful, Rewarding Work that gives a voice to underserved communities
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