Bilingual Field Interviewer, Hmong/English
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Job Description
Contracted Field Interviewer conducting remote interviews with diverse cultural backgrounds. Aimed at gathering feedback to improve participant satisfaction and quality of services provided.
Responsibilities:
- Conducting remote semi-structured interviews (via Phone) with older adults from diverse cultural, ethnic, and socioeconomic backgrounds.
- Gathering meaningful feedback on participants' experiences and satisfaction with services.
- Independently organize and manage your interview schedule.
- Conduct interviews with empathy, creating a comfortable, unbiased environment.
- Track call dispositions and access participant information through an online file-sharing platform.
- Record interview outcomes, resolve inconsistencies, and submit findings.
- Ensure confidentiality and compliance with federal HIPAA regulations and data security.
- Maintain regular communication with Vital Research for updates and support.
Requirements:
- Bilingual English/Hmong with the ability to fluently speak, read, and write in both English and Hmong is required.
- Self-driven and comfortable working independently in a remote setting.
- Tech-savvy, with proficiency in Zoom and other web-based platforms.
- Comfortably working with individuals with disabilities, with sensitivity to their needs.
- Excellent communication skills to build trust and establish rapport with participants.
- Equipped with a personal computer and a secure Wi-Fi connection.
- Organized and attentive to detail to ensure accurate completion of tasks.
- Previous experience in research fieldwork, especially interviewing or observational roles (desired).
- Familiarity with working with individuals with disabilities, group homes, or day centers (desired).
Benefits:
- Paid Training
- Technology to complete the project.
- 1099 Contractor Flexibility to create your own schedule.
- Meaningful, Rewarding Work that gives a voice to underserved communities.
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