Bilingual Tech Expert, Inglés B2
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Job Description
Bilingual customer support expert assisting customers with printer, scanner, and computer issues. Teleperformance delivers omnichannel customer experience and technical support services globally.
Responsibilities:
- Support customers by responding to inquiries
- Provide clear and friendly guidance
- Deliver effective solutions across different service scenarios
- Understand customer needs
- Handle information responsibly
- Ensure a smooth, positive customer experience
- Provide customer service for technical support and maintenance of devices such as printers, scanners, and computers
Requirements:
- Inglés B2
- Preferible: 6 Meses de Experiencia laboral previa en Customer Service
- Técnico o tecnólogo en sistemas
- Basic knowledge regarding Technology Support – Hardware
- Bachillerato / Educación Media
Benefits:
- Work schedules of 42 hours per week, designed to support work-life balance
- Performance-based bonuses
- Indefinite-term contract for long-term stability
- Access to the exclusive Gaming Arena
- Employee fund benefits supporting financial wellbeing
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