Billing and Collections Supervisor
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Job Description
Billing & Collections Supervisor overseeing billing and collections operations for Sorren. Ensuring accuracy, timeliness, and compliance while leading a remote team.
Responsibilities:
- Oversee daily billing operations and invoice processing to ensure accuracy, timeliness, and compliance.
- Review and approve invoices, adjustments, write-ups/downs, and billing corrections prior to release.
- Serve as a subject matter expert on CCH billing software, time and billing systems, and revenue cycle processes.
- Support implementation of standardized billing procedures, billing controls, and workflow improvements.
- Monitor accounts receivable aging reports and support collection efforts on outstanding balances.
- Partner with internal teams and clients to resolve billing disputes, invoice questions, and payment issues.
- Collaborate with A/R staff to ensure accurate payment posting, receivable reconciliation, and collections tracking.
- Assist with month-end close processes related to billing and accounts receivable.
- Mentor billing and A/R staff through guidance, training, and real-time problem solving.
Requirements:
- 3–5 years of experience in billing, collections, or accounts receivable operations.
- Experience in professional services billing, revenue cycle management, or time-and-billing environments preferred.
- Proficiency with CCH billing software or similar billing/ERP systems.
- Strong attention to detail and experience with A/R aging, invoice review, and collections follow-up.
- Excellent communication, organization, and problem-solving skills.
- Prior team leadership, billing supervision, or mentoring experience preferred.
- Ability to work independently in a remote, fast-paced finance or accounting environment.
Benefits:
- Generous paid time off
- Comprehensive medical, dental, and vision coverage, plus life and disability insurance
- 401(k) retirement savings plan
- Paid holidays, including a firmwide winter break (December 24 – January 1)
- Paid parental leave (available after one year of service)
- Mentorship and career development programs
- CPA exam support to help you succeed on the path to licensure
- Firm-sponsored events and spontaneous team activities
- Celebrations to mark milestones like the end of busy season and the holidays
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