Recovery Agent – Bilingual, French/Spanish
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Recovery Agent handling delinquent accounts, utilizing industry knowledge and negotiation skills. Bilingual in French and Spanish required for effective communication and payment resolution.
Responsibilities:
- Communicates with customers to negotiate and obtain immediate payment
- Manages delinquencies from rolling to the next level
- Proficient use of multiple systems
- Applies industry knowledge and departmental policies
- Executes skip tracing resources to reach decision makers
- Documents accounts and follow-ups
- Engages in peer collaboration for sharing/implementing collection best practices
- Performs additional duties and participates in special projects
Requirements:
- Bilingual-French/Spanish
- High School Diploma with 1-2 years of experience in a related field
- At least one year of transportation industry customer support experience
- Basic accounting and Skip Tracing knowledge
- Analytical skills
- Sound decision making/judgment
- Ability to maintain confidentiality of customer and company information
- Organized/Time Management ability
- Ability to be productive while maintaining quality
- Results-Oriented
- Self-motivated
- Effective oral and written communication skills
- Working knowledge of Google Sheets
Benefits:
- health, dental and vision insurances
- retirement savings plan
- paid time off
- health savings account
- flexible spending accounts
- life insurance
- disability insurance
- tuition reimbursement
Similar Jobs
Specialty Billing and Collections Analyst
Billing & Collections Analyst responsible for ensuring correct invoicing and data integrity for healthcare clients. Engaging with clients for adjustments and collection efforts in a remote capacity.
Senior Manager, Collections Strategy
Credit Card Collections Strategy Manager at TD responsible for optimizing collections performance across delinquency stages. Engaging in data analytics to enhance customer outcomes while ensuring compliance.
Credit & Collections Specialist I
Remote Credit and Collections Specialist responsible for reducing aging AR and managing customer outreach. Engage with clients via calls and emails while ensuring compliance with standards.
Collections Specialist
Collection Specialist managing accounts receivable portfolios for TekniPlex's NA businesses. Ensuring timely payments and enhancing sales growth through effective collection efforts.
Billing and Collections Representative
Billing and Collections Representative responsible for A/R collection from insurance payers. Collaborating with multiple departments to resolve unpaid claims and denials in the health system.
Senior Credit & Collections Specialist
Senior Credit & Collections Specialist leading collections processes and relationships with customers at Abnormal AI. Driving operational efficiencies and implementing AI tools for improved finance operations.
Collections Specialist – Solar Industry
Collections Specialist responsible for contacting customers regarding payments. Part of a team ensuring customer satisfaction in the solar industry with a focus on problem-solving.
Operatore Recupero Crediti
Phone Collection Consultant at Fides S.p.A. conducting credit recovery tasks remotely. Requires experience in Phone Collection and collaboration with teams.
Collections Representative
Collections Representative following up with insurance companies to resolve unpaid claims. Responsibilities include researching overdue accounts and ensuring accurate payment entries.
Collections Manager
Collections Manager leading a team to manage an accounts receivable portfolio of $25M to $50M. Driving collection results and achieving business targets through effective customer relationships.
Collections Representative
Collections Representative handling customer inquiries and payments remotely for a dynamic organization focused on innovative solutions. Seeking problem solvers with strong communication skills and customer service orientation.
Senior Collections Specialist
Collections Specialist managing accounts for Medline, with responsibilities including reconciliation, assessment of customer issues, and training team members.
Lead Collections Specialist
Collections Team Lead providing hands-on leadership and support to the Collections team in a high-performing environment. Responsible for monitoring performance metrics and ensuring compliance.
Senior Manager, Billing / Credit & Collections
Senior Manager overseeing Order Management operations across North America and Latin America in a global SaaS environment. Responsible for driving operational performance and strategy within billing operations.
Debt Recovery – Third Party Collections
Collection Specialist contacting clients and collecting outstanding payments. Balancing relationships while ensuring timely payments for Unifin Inc.
Patient Collections Specialist
Patient Collections Specialist responsible for managing patient collections. Reviewing accounts, communicating with patients, and processing payments remotely from Quezon City, Philippines.
Collections Risk Management Lead
Analytics professional with credit analytics expertise supporting risk management and portfolio management. Analyzing data for informed credit decisions and risk assessments in a remote role.
Collections Agent
Collections Agent responsible for contacting customers to collect overdue payments for Purpose Financial. Negotiating payment plans and providing support on debt recovery while adhering to corporate policies.
Data Collections Lead
Data Collections Lead managing team recruitment and outreach for Centific's AI data projects. Leading participant recruitment strategies and ensuring project demand is met across US markets.
Collections Associate
Collections Associate managing accounts receivable for EnsembleIQ. Ensuring efficient payment cycles while fostering strong client relationships through proactive collection management.