Brand and Operations Lead
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Job Description
Brand and Operations Lead overseeing operations, project coordination, and content strategy for Rumor. Driving operational efficiency and collaborating across multiple teams.
Responsibilities:
- Prepare presentations, proposals, and internal documentation
- Drive operational efficiency by creating and improving processes
- Manage follow-ups, meeting summaries, and execution of key action items
- Coordinate communication across leadership, clients, and teams
- Handle sensitive information with discretion and professionalism
- Partner with Project Managers to align timelines, budgets, and deliverables
- Oversee Rumor projects and special initiatives to ensure momentum and clarity
- Design and maintain end-to-end workflows (intake → approval → delivery)
- Track project financials, hours, budgets, and billing accuracy
- Use PM tools to monitor progress, surface risks, and maintain visibility
- Support special projects tied to growth, efficiency, and innovation
- Plan and execute content that showcases Rumor’s work, thinking, and culture
- Collaborate with leadership and creative teams on portfolio, blog, and social
- Manage content calendars and ensure consistent publishing
- Track performance and optimize for visibility, engagement, and leads
Requirements:
- 5+ years in operations, project management, or Chief of Staff–type roles
- Experience in agencies or fast-paced creative/tech environments
- Strong writing, organization, and prioritization skills
- Solid understanding of creative and technical project lifecycles
- Comfortable managing multiple workstreams at once
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