Business Analyst
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Job Description
Business Analyst analyzing ERP and SaaS requirements for Nasoft’s Saudi client. Translating business processes into scalable software solutions with Agile product and development teams.
Responsibilities:
- Gather, analyze, and document business requirements from clients, stakeholders, and internal teams
- Understand business processes and translate them into software requirements
- Conduct stakeholder interviews, workshops, and requirement-gathering sessions
- Identify business problems, opportunities, dependencies, and process improvements
- Analyze existing systems and processes to identify gaps, inefficiencies, and improvement areas
- Translate business requirements into clear and actionable functional requirements
- Ensure requirements are complete, consistent, measurable, and technically feasible
- Identify edge cases, business rules, dependencies, and potential risks
- Analyze and document ERP business processes and workflows
- Analyze ERP domains including Accounting & Finance, Sales, Purchasing, Inventory, Warehousing, Supply Chain, CRM, HR & Payroll, Manufacturing, and Point of Sale
- Understand relationships and dependencies between ERP modules
- Analyze end-to-end business workflows
- Identify opportunities to improve business processes through software automation
- Define business rules, validations, permissions, and approval workflows with stakeholders
- Analyze requirements for multi-tenant SaaS applications
- Analyze organizations/tenants, user management, roles and permissions, subscription plans, billing, feature access, product configuration, notifications, and integrations
- Help define configurable and reusable product features
- Determine whether customer requirements should be implemented as standard functionality, configuration, or customization
- Contribute to product improvement based on customer feedback and business needs
- Work closely with clients, product teams, developers, QA engineers, and technical leadership
Requirements:
- 4+ years of experience as a Business Analyst in software development environments
- Proven experience working with ERP systems and business applications
- Proven experience working with SaaS products or SaaS-based platforms
- Strong understanding of software development lifecycle (SDLC)
- Strong experience with Agile/Scrum methodologies
- Strong experience writing user stories and acceptance criteria
- Experience working with development and QA teams
- Strong understanding of business process analysis and workflow design
- Experience with requirement management and documentation tools such as Jira and Confluence
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to communicate effectively with technical and non-technical stakeholders
- Bachelor's degree in Business Administration, Computer Science, Information Systems, Software Engineering, or a related field
- Experience working in a software house, product company, or technology consulting environment
- Experience working with multiple clients or different business domains
- Experience with ERP implementation or ERP product development
- Experience with B2B SaaS products
- Experience working with APIs and third-party integrations
- Knowledge of accounting and financial business processes
- Knowledge of BPMN or UML
Benefits:
- Working days: 5 days / week
- 2 days off
- Working hours: 9 AM – 6 PM
- Remote working model
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