Senior Business Analyst
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Job Description
Senior Business Analyst translating federal technology and software needs into actionable requirements. Supporting cloud application delivery, testing, documentation, and project management for government clients.
Responsibilities:
- Become an expert in supported applications and assist in defining improvements, enhancements, and processes
- Interface with internal and external customer stakeholders at multiple management levels to identify business and software needs
- Facilitate meetings, elicit requirements, understand feedback, and capture action items and meeting minutes
- Document business and technical solutions using business cases, requirements, user stories, use cases, process diagrams, mockups, wireframes, test cases/workbooks, and other formats
- Clarify functional requirements and functional design during solution development
- Communicate stakeholder requirements from high-level to detailed
- Support Developers, Testers, and client Stakeholders in creating and implementing requirement stories
- Review and edit documentation written by developers or other business analysts
- Test and validate software implementations
- Develop and update User Guides, Design Documents, Release Notes, process analyses, and standard operating procedures
- Create process and system diagrams using available tools
- Analyze customer requests to identify solution scope and help determine tools and services
- Work in project teams developing software applications in a cloud environment and coordinate developer tasks
- Perform process management, negotiating, influencing, and problem resolution
- Provide ad-hoc Program Management support for consistent and effective service delivery
Requirements:
- Bachelor's degree in a related field
- 2-5+ years of relevant experience
- Excellent communication and writing skills
- Creating system and user documentation for process analysis and improvement
- Ability to manage multiple high-visibility, time-sensitive projects at once and prioritize accordingly
- U.S. Citizenship is required
- Secret clearance is required
- Must be currently located in, or willing to relocate to, AL, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA
- No relocation assistance provided
Benefits:
- Medical, Dental, Vision benefits with a national provider network
- Flexible Spending and Health Savings Accounts (FSA & HSA)
- Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental Supplemental Insurance
- Paid time off (PTO)
- 11 paid holidays
- 401(k) Retirement Plan
- Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
- Monthly transportation, parking, and cell phone service reimbursement
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