Business/Systems Analyst
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Job Description
Business/Systems Analyst supporting CACI’s government IT operations and Momentum Financials. Troubleshooting production issues, analyzing requirements, and improving federal financial system functionality.
Responsibilities:
- Provide advanced customer support in a production environment for Momentum Financials
- Maintain and resolve a workload of tickets and communicate statuses and impediments within project tracking tools
- Analyze project documentation and test in non-production environments to provide complete resolutions to stakeholders
- Facilitate meetings, workshops, and interviews with stakeholders to gather, validate, and review ticket issues
- Collaborate with government employees, developers, testers, and Momentum SMEs to ensure requirements are understood and implemented correctly
- Support system configuration, testing, validation activities, and execution support
- Support Momentum enhancements and defect tracking and fixes
- Perform impact analyses for proposed system changes, releases, and patches
- Utilize or develop SQL queries for data extracts
- Troubleshoot Momentum production issues by analyzing system behavior, reviewing data, and coordinating with technical teams to identify root causes and recommend solutions
- Ensure deliverables comply with project standards, governance processes, and documentation requirements
- Provide status updates, risks, and recommendations to leadership and stakeholders
- Contribute to continuous process improvement and identify opportunities to optimize Momentum functionality and reporting
- Maintain knowledge articles for Tier 1
- Utilize artificial intelligence to streamline processes, improve communication, and reduce costs
- Lead teams and engage with stakeholders
Requirements:
- US citizen with ability to pass a Tier 2 MBI background investigation upon hire
- 8+ years of experience as an Analyst supporting Momentum Financials implementations or operations
- 8+ years of experience working with the Momentum Financials front-end, preferably database
- Knowledge of federal financials processes such as General Ledger, Budgeting, Accounts Payable, Accounts Receivable, and financial reporting
- Strong analytical, problem-solving, written, and oral communication skills
- Ability to work both independently and with a team to solve problems
- Ability to efficiently and effectively handle multiple and shifting priorities while meeting deadlines
- Flexibility to put in hours needed to meet tight deadlines
- Experience working in a government environment
- Experience with Agile, SAFe, or hybrid delivery methodologies
- Knowledge of accounting principles and federal financial regulations
Benefits:
- Flexible time off benefit
- Robust learning resources
- Healthcare benefits
- Wellness benefits
- Financial benefits
- Retirement benefits
- Family support benefits
- Continuing education benefits
- Time off benefits
- Competitive compensation
- Learning and development opportunities
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