Business Development Operations Associate – Contract
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Job Description
Business Development Operations Associate at NerdWallet managing operations and partner workflows. Collaborating with multiple teams in a remote setting to support SMB Lending operations.
Responsibilities:
- Manage processes, operations, and partner-facing workflows that keep the business running smoothly
- Own and manage critical business development operations that support our partner ecosystem and internal teams
- Maintain and analyze weekly and monthly performance data, dashboards, and internal/external reporting
- Own cross-functional projects from intake through execution, including timelines, stakeholder coordination, and delivery
- Serve as a primary operational contact for ~100 partners, triaging and responding to requests related to pricing, product updates, editorial changes, growth inquiries, and compliance adjustments
- Lead the monthly production of rankings and placements across credit card, banking, lending, and software products
- Identify trends, anomalies, and data quality issues, acting as an internal subject matter expert
- Support partner onboarding and contract workflows, including documentation collection and internal approvals
- Build, improve, and scale templates and processes to increase efficiency and consistency
Requirements:
- 2+ years of experience in project management, business development operations, or operations roles with end-to-end ownership of projects, ideally in a finance, fintech, or lending environment
- Strong analytical skills with experience working in dashboards, reporting, and performance data
- Highly organized with exceptional attention to detail and follow-through
- Self-directed and proactive, with the ability to drive initiatives to completion
- Comfortable coordinating across multiple teams with competing priorities
- Clear, thoughtful communicator who builds strong cross-functional relationships
- Creative and resourceful problem solver who enjoys working through ambiguity
- Entrepreneurial mindset with a desire to continuously improve how things work
- Proficient in tools such as Jira, Confluence, Looker/Tableau, and MS Office
Benefits:
- Flexible work arrangements
- Professional development
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