Business Operations Advisor
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Job Description
Business Operations Advisor providing operational, analytical, and coordination support for Health Plan Governance & Performance Management team. Facilitating planning and handling special projects with data analysis and reporting.
Responsibilities:
- Provide operational, analytical, and coordination support to the Health Plan Governance & Performance Management team
- Facilitate planning of strategic goals and development of departmental/divisional operational plans
- Coordinate, plan and facilitate various departmental/divisional events
- Aid in the adoption of standard operating procedures and processes for the department
- Lead change management work to support business and process improvements
- Handle special projects for the department/division/segment as assigned
- Track initiatives/projects for the department/division/segment
- Consolidate and standardize data analysis and reporting for relevant business operations
- Support the preparation and coordination of Health Plan reviews and planning sessions
- Provide support for leadership’s public speaking engagements and/or industry Board and Committee meetings.
Requirements:
- Bachelor's degree or advanced degree (where required)
- 3+ years of experience in related field
- In lieu of degree, 5+ years of experience in related field
- Strong organizational skills with a high level of accuracy and attention to detail
- Proven ability to manage multiple priorities simultaneously, meet deadlines, and consistently follow through on commitments
- Effective written and verbal communication skills, with the ability to convey information clearly to diverse audiences
- Comfortable working with spreadsheets, dashboards, and performance or operational reports to support business decision-making
- Demonstrated initiative to proactively gather information, identify gaps, and drive tasks to completion with minimal direction
- Willingness and ability to learn new processes, tools, systems, and business concepts in a dynamic environment
- Collaborative, team-oriented mindset, with the ability to work effectively across multiple functional areas and stakeholder groups.
Benefits:
- Medical, dental, and vision coverage along with numerous health and wellness programs
- Parental leave and support plus adoption and surrogacy assistance
- Career development programs and tuition reimbursement for continued education
- 401k match including an annual company contribution
- Work-life balance, flexibility, and the autonomy to do great work
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