Business Process Officer II – Procedure Writer
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Job Description
Business Process Officer II at TD managing projects and process analyses within bank operations. Collaborating with project teams to identify improvements and ensure compliance with standards.
Responsibilities:
- Represent the business on projects of various sizes as a project team member and/or as a subject matter expert
- Responsible for business and/or process analysis
- Lead projects and/or work packages within a business area
- Assists in the development of communication, implementation and/or training plans
- Responsible for 1-2 processes of low to medium complexity
- Identify and recommend process improvements and/or automation opportunities
- Prioritizes and manages own workload, and possibly the workload of others
Requirements:
- Bachelor's degree
- 5+ years bank operations back office experience
- Strong PC skills including but not limited to Microsoft Suite software
- Aptitude and training in Lean, Six Sigma and AOM
- Skilled in research, analysis, problem solving, metrics and reporting
- Ability to identify process gaps and weaknesses
- Strong interpersonal and influence skills
- Ability to prepare and present findings and recommendations
Benefits:
- Health and well-being benefits
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Career development
- Reward and recognition
- Banking benefits and discounts
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