Business & Strategy Manager – Industrial Extension Engineer, Mining and Industrial Extension
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Job Description
Business & Strategy Manager at West Virginia University supporting manufacturers with business improvement opportunities. Focus on strategic planning and customer satisfaction in the manufacturing sector.
Responsibilities:
- Support manufacturers statewide in identifying business improvement opportunities and promoting the services of the Industrial Extension Service.
- Conduct business evaluations with clients to identify strengths and opportunities for improvement including but not limited to profitability analysis, capacity and capability studies, and potential market expansion.
- Conduct business risk assessments to identify solutions for building stronger business continuity plans and employee succession planning to support workforce retention.
- Develop content for and lead client projects with a specific focus facilitating strategic planning, conducting SWOT or similar business analysis and support client development of short- and long-term business planning.
- Identify opportunities to integrate business and strategy services for the center into other service offerings to build a more comprehensive service package for transformational clients.
- Regularly review educational content and client tools to integrate new methodologies, advancing technologies, and improved delivery of training material.
- Maintain strong channels of communication with clients and the internal team to deliver proposals, projects, and follow up timely and efficiently.
- Provide the highest levels of customer satisfaction to all stakeholders including clients, funding sources, the advisory board, and leadership within the University.
- Maintain current records of client firms, proposals, project status, and timesheets using a PC/Cloud-based customer relationship management system.
- Participate in meetings, conferences and events to support the manufacturing industry.
Requirements:
- Bachelor’s degree in Business Management, Supply Chain Management, Marketing, Engineering or related degree.
- A minimum of 7-10 years of experience working in a manufacturing or consultant environment.
- Must be a highly motivated self-starter who is highly capable of working in an independent and remote setting.
- Must be willing to develop professionally learning new skills that apply to client needs.
- Excellent time management, project management and organizational skills.
- Excellent communication and written skills.
- Must possess strong presentation skills including the development and delivery of presentations to both small and large audiences.
- Ability to travel in the state up to 50% with a valid driver’s license.
Benefits:
- Competitive salary
- Professional development opportunities
- Flexible work arrangements
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