CGT Solution Delivery Manager
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Job Description
CGT Solution Delivery Manager supporting Cencora’s European cell and gene therapy logistics solutions. Coordinating partners, country teams, pricing, implementation, and operational delivery.
Responsibilities:
- Support the design and development of Cell & Gene Therapy service propositions for pan-European clients
- Assist in creating solution blueprints, service descriptions, and operational models for CGT logistics and distribution
- Coordinate with in-country teams to assess local readiness, regulatory requirements, and operational feasibility
- Support pricing for solutions offered to CGT clients
- Coordinate among country operations teams, quality and compliance functions, and external partners
- Support identification and management of third-party partnerships across geographies
- Collaborate with Cencora business units on CGT solution design
- Assist in negotiating partnership terms and service-level agreements with external providers
- Work with implementation managers to onboard new CGT clients
- Develop and maintain CGT implementation playbooks, standard operating procedures, and quality documentation
- Support Business Development in client-facing meetings, presentations, and workshops
- Prepare materials for governance meetings, steering committees, and internal reviews
- Monitor trends, regulatory developments, and competitive dynamics in the European CGT landscape
- Support profit and loss performance, cost and margin analysis, budgets, forecasts, and KPI measurement
- Lead, influence, coach, and develop sales teams
Requirements:
- 5-7+ years of experience in pharmaceutical distribution, healthcare logistics, supply chain, or a related field, with exposure to advanced therapies, clinical trials, or specialty pharma
- Bachelor's degree in business administration, sales, marketing, communications, or a related field, or equivalent experience required
- 4+ years of experience in sales, account management, business development, or a related field required
- Understanding of CGT or advanced therapy logistics, including cold chain, cryogenic handling, and time-critical distribution requirements
- Strong organisational and coordination skills, with the ability to manage multiple workstreams across different countries and stakeholders
- Solid analytical skills with experience supporting business cases, financial models, or solution development processes
- Excellent written and verbal communication skills
- Fluent in English; additional European languages are highly advantageous
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Direct experience working with Cell & Gene Therapy products, ATMPs, or clinical trial logistics desirable
- Knowledge of GDP and ATMP-specific regulatory requirements across European jurisdictions desirable
- Certifications in sales or account management and CRM platform experience such as Salesforce or HubSpot preferred
- Experience with third-party partnership management or outsourced service coordination in a pharmaceutical context desirable
- Familiarity with project management methodologies and tools such as Smartsheet desirable
- Experience working within a matrix organisation desirable
- Dutch language nice to have
Benefits:
- Benefit offerings outside the US may vary by country and will be aligned to local market practice
- Equal employment opportunity and reasonable accommodation support
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