Deal Desk Manager
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Job Description
Deal Desk Manager managing enterprise deal structuring, orders, compliance, and quote-to-cash processes. Supporting North American sales operations for Horizon3’s autonomous penetration-testing cybersecurity platform.
Responsibilities:
- Manage order processes and deal desk activities in the North America region
- Partner with Sales representatives and leadership to structure complex, non-standard enterprise deals
- Review and approve sales deals according to approval matrices, discounting policies, and revenue recognition guidelines
- Manage and process sales orders for accuracy and timely fulfillment
- Enforce US, Canada, and Mexico tax compliance documentation requirements
- Coordinate with Finance and Provisioning on billing setup, multi-currency handling, and software provisioning
- Collaborate with Legal using Streamline AI for contract reviews, routing, redlines, and approvals
- Coordinate and submit RFPs and Vendor Risk Assessments for North American enterprise buyers
- Train and support Sales on order management, legal workflows, approval thresholds, and deal desk processes
- Maintain CRM sales order records and data integrity
- Identify quote-to-cash bottlenecks and implement process improvements
- Resolve sales order and deal approval issues
- Liaise between Sales, Global Finance, Legal, and Product to resolve deal blockers
- Report to the Director of Global Deal Desk in the US
Requirements:
- Bachelor’s degree in Business, Marketing, or a related field
- 3 to 5 years of experience in Deal Desk, Revenue Operations, or Order Management roles
- Proficiency in CRM systems (e.g., Salesforce), Quote-to-Cash, and relevant sales and AI tools
- Strong analytical skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Minimum 25Mbps consumer grade broadband connection
- Legal authorization to work in the United States is asked in the application form
Benefits:
- Equity package in the form of stock options for all full-time roles
- Health, vision & dental insurance for you and your family
- Flexible vacation policy
- Generous parental leave
- Career development opportunities
- Inclusive, collaborative, and innovative work culture
- Remote and hybrid work models depending on role and location
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