Regional Operator
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Job Description
Regional Operator coordinating Americas delivery governance, staffing, Kantata operations, and P&L tracking. Supporting Roboyo’s Applied AI and Agentic Automation consulting programs.
Responsibilities:
- Support the Americas PMO and delivery governance, including status updates, governance packs, leadership reporting, delivery frameworks, methodologies, templates, playbooks, and knowledge bases
- Track methodology compliance, portfolio health, RAG status, schedule variance, and budget burn across regional engagements
- Support onboarding of delivery hires to regional methodology, templates, and tooling
- Coordinate staffing requests, resource availability, roll-offs, bench status, staffing proposals, and resourcing summaries
- Administer Kantata for project tracking, revenue tracking, and staffing
- Maintain project, resource, allocation, staffing, financial, and operational data; run reports and dashboards; troubleshoot data quality issues
- Provide first-line guidance to regional team members on Kantata use
- Link sales, staffing, and hiring by tracking pipeline opportunities and coordinating handoffs
- Support project and regional P&L tracking, including utilization, revenue, and cost data
- Support partnership administration, including Beeline records, requests, timelines, and compliance
- Coordinate hiring needs, requisitions, hiring status, start dates, and capacity and demand data
- Produce operational reporting and own delivery and operational KPI dashboards for regional leadership
Requirements:
- 3-5 years of experience in consulting, operations, PMO, or business support, ideally within consulting, professional services, or technology
- Exposure to PMO frameworks, delivery governance, or standardization of delivery artefacts
- Working knowledge of project/resource management or staffing tools such as Kantata, Mavenlink, Salesforce, or similar; direct Kantata experience is a strong plus
- Comfortable working with financial and operational data, including basic P&L, utilization, and tracking concepts
- Strong Excel and PowerPoint skills; comfortable building and maintaining trackers, reports, dashboards, and status packs
- Highly organized and detail-oriented, able to manage multiple concurrent requests and deadlines
- Clear written and verbal communication skills in English; able to coordinate across regional and global stakeholders
- Comfortable operating with discretion and professionalism with direct exposure to regional leadership
- Bachelor’s degree in Business Administration and/or Masters/MBA
- Interest in or exposure to AI-enabled delivery accelerators and automation tooling within a delivery organization
Benefits:
- Equal opportunity employer valuing diversity
- Privacy notice: consent to processing of personal data for recruitment purposes in line with the Privacy Policy
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