Claims Compliance Audit Specialist

Posted 1hrs ago

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Job Description

Claims Compliance Audit Specialist at Kin reviewing claims for accuracy and compliance with regulatory requirements. Collaborating with claims and legal teams to improve operational effectiveness.

Responsibilities:

  • Conducting technical reviews of claim files and compliance check points to evaluate claim handling, documentation, coverage application, and adherence to company standards and regulatory requirements.
  • Analyzing state-specific claims handling requirements and documenting their impact on Claims processes and operations.
  • Identifying quality, technical, and compliance trends and translating findings into actionable insights for leadership and stakeholders.
  • Executing monitoring and testing of claims compliance controls and recommending improvements where gaps are identified.
  • Participating in calibration discussions to ensure consistent interpretation and application of claim handling standards and expectations.
  • Contributing to the development and refinement of audit tools, reporting processes, and review standards.
  • Collaborating with Training, Claims Leadership, and Automation teams to address identified trends and improve claims handling practices.
  • Drafting and updating Standard Operating Procedures and processes based on audit findings, regulatory changes, and business needs.
  • Acting as the go-to resource for peers by providing guidance on unique claims scenarios, offering coaching, and contributing to team training and knowledge sharing.
  • Supporting the execution of claims compliance projects by coordinating tasks, monitoring progress and risks, and ensuring timely delivery of project milestones and regulatory requirements.
  • Managing complex ad hoc audits and reviews from planning through execution, including the evaluation of results, presentation of recommendations, and implementation of changes to enhance Claims department practices.

Requirements:

  • 3+ years of claims compliance or 5+ years of claims experience
  • A deep understanding of homeowners policies, claim processes and legal and regulatory landscape of the insurance industry
  • An ability to proactively identify systemic trends and emerging risks across claim files, providing actionable insights that prevent recurring issues and strengthen compliance practices across multiple teams
  • The capability to evaluate claims against established technical and compliance standards while identifying documentation gaps or areas of concern
  • Experience in transforming project management into a strategic driver, using data, trend analysis, and performance insights to improve processes, optimize workflows, and prevent recurring issues
  • Familiarity in bringing alignment to cross-functional teams, navigating competing priorities, and ensuring seamless execution of complex, high visibility initiatives when working alongside attorneys, stakeholders, and adjusters
  • Commitment to maintaining the highest ethical standards in all aspects of claims compliance and operations.

Benefits:

  • Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
  • 401(k) with company match up to 4% of eligible earnings
  • Multiple medical plan options, plus dental and vision coverage
  • Company-funded HSA contributions (based on medical plan selection)
  • Company-paid life insurance and short-term disability
  • A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
  • Access to mental health support and confidential counseling resources
  • Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
  • Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
  • Career mobility and internal growth opportunities across the organization
  • Professional development budgets for certifications, conferences, and learning available, subject to management approval