Client Manager
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Job Description
Client Manager responsible for client relationships at CoinFlip, a leading fintech in cryptocurrency. Engaging clients with personalized support and driving revenue growth through sales initiatives.
Responsibilities:
- Build and nurture strong relationships with new and existing clients, serving as their primary point of contact
- Understand their needs, provide personalized support, and proactively address any concerns or issues that may arise
- Identify opportunities to expand our client base and drive revenue growth
- Help onboard new clients and ensure a smooth transition into the platform
- Implement strategies to enhance client retention and loyalty
- Keep track of sales activities, leads and opportunities
- Other duties as assigned
Requirements:
- Bachelor’s degree in Business Administration, Finance, or a related field (preferred)
- Strong communication and interpersonal skills, with the ability to build rapport and trust with clients
- Excellent problem-solving and decision-making abilities, with a customer-centric mindset
- Self-motivated, proactive and able to work effectively in a fast-paced startup-esque environment
- Ability to adapt to changes and embrace innovation in the evolving crypto landscape
- Nice to have: Basic knowledge of cryptocurrency and blockchains
- General passion and knowledge of fintech and cryptocurrency
Benefits:
- competitive health, dental, and vision insurance plans through BlueCross BlueShield (employer subsidized)
- a generous retirement savings plan with company match up to 4%
- performance based bonuses
- paid time off
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