Senior Client Manager – Virtual
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Job Description
Senior Client Manager leading health benefits service delivery at Alight. Oversee complex projects and ensure client satisfaction while working with global teams.
Responsibilities:
- Managing large, complex projects from start to finish
- Working independently to develop domain and operational solutions
- Working Seamlessly with a global team focused on client delivery and satisfaction
- Consulting with clients, Ad hoc reporting, Google Analytics, and Advanced Table Editor to address escalations
- Tracking and maintain client relationship and risk status within the system
- Serving as the subject matter expert for all client requirements
Requirements:
- Bachelors required
- 8 years’ experience of health/wealth project and client management experience including multifaceted projects and teams
- Able to persuade, influence and negotiate
- Possess Solid understanding of technology solutions
- Able to translate concepts to client requirements that drive solutions
- Possess analytical, problem-solving, and organizational skills
- Possess Leadership and coaching skills
Benefits:
- health, dental and vision coverages starting Day One
- wellbeing programs
- retirement plans with contribution matching
- generous time off
- parental leave
- continuing education
- career growth opportunities
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