Clinical Document Specialist
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Job Description
Clinical Document Specialist processing clinical, Home Health, and Hospice documentation for HarmonyCares’ in-home primary care services. Supporting providers with accurate, timely patient records remotely.
Responsibilities:
- Collaborate with Providers to ensure patients’ records are processed accurately and efficiently
- Review, prioritize and prepare appropriate information for clinical teams
- Review and apply appropriate document labels according to HCMG guidelines
- Direct documents to appropriate teams to maintain quality patient care
- Investigate and address duplicate documents
- Prepare documents by entering demographic and visit data from patient charts and annotating them for clinical teams
- Ensure documents are complete and accurate and return them to the sender when necessary
- Investigate and respond to questions about document status and process
- Handle requests for chart notes
- Prioritize urgent clinical document processing
- Handle incoming and outgoing Home Health and Hospice documentation using SutureSign
- Update the EMR with certification period dates for home health and hospice care
- Meet established department metrics and KPIs
- Develop working knowledge of the EMR system and external partners
- Handle incoming and outgoing calls related to Home Health and Hospice documentation
- Maintain communication with healthcare team members
- Support the company mission, vision and core values
Requirements:
- High School diploma
- Six (6) months experience in data entry/office support, health care preferred
- Experience with Microsoft Office (Word, PowerPoint, Excel, Outlook, Adobe PDF)
- Time management skills and the ability to multi-task
- Ability to effectively communicate and work with providers and staff
- Ability to abide by HCMG Work from Home Expectations
- Ability to work independently with minimal supervision
- Completion of a Medical Terminology course preferred
- Experience working with Home Health and Hospice documents preferred
- Familiarity with CMS guidelines regarding Home Health and Hospice preferred
- SutureSign experience preferred
Benefits:
- Health, Dental, Vision, Disability & Life Insurance
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
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