Commercial Solutions Engineer
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Job Description
Solutions Engineer focused on driving successful customer outcomes at Neat. Supporting the sales teams and acting as the technical advisor on videoconferencing technologies.
Responsibilities:
- Support customer opportunities from technical discovery through evaluation and close.
- Lead product demonstrations, workshops, and proof-of-concept engagements.
- Align with Account Executives on technical strategy and competitive positioning.
- Ensure customers clearly understand Neat’s value proposition, design philosophy, and roadmap.
- Gather, evaluate, and prioritize customer and partner feedback.
- Translate real-world use cases into actionable insights for Product and Engineering.
- Communicate roadmap vision and future-state capabilities clearly and credibly.
- Deliver impactful product demos that showcase simplicity, intelligence, and design excellence.
- Enable Sales teams through training and technical coaching.
Requirements:
- Strong professional experience in videoconferencing and commercial AV technologies
- Broader knowledge of unified communications and collaboration ecosystems (web conferencing, IP telephony, platform integrations)
- Exceptional communication and presentation skills
- Ability to translate technical concepts into business value
- Customer-facing experience with enterprise and/or channel partners
- A collaborative mindset with the ability to thrive in a fast-growing, global environment.
Benefits:
- Flexible working hours
- Professional development opportunities
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