Community Manager – Twitter, Discord
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Job Description
Community Manager growing Recraft’s AI design creator partnership community. Running Discord, social channels, creator programs, and launch campaigns for Recraft’s image-generation tools.
Responsibilities:
- Shape the Creator Partnership program, including tiers, perks, partner expectations, and benefits
- Onboard new partners, moderate the community, answer questions, and build one-to-one member relationships
- Run recurring challenges, critiques, show-and-tells, creator calls, webinars, livestreams, Q&As, and office hours
- Develop members into ambassadors through visibility, recognition, and a clear program path
- Plan creator-led launches with early access, briefs, and assets, generating launch-day work and posts
- Run alpha and early-access cohorts, including tester onboarding, rules, quantitative and qualitative feedback, and communication with product and ML teams
- Expand the community beyond Discord across X, LinkedIn, Instagram, YouTube, Reddit, Substack, and meetups
- Document community operations from onboarding through launch day
- Track engagement, retention, and launch participation, and provide a short weekly report
- Coordinate onboarding for creators responding positively to outreach
- Report to the Head of Content and collaborate with creative, product, engineering, ML, support, and design teams
Requirements:
- Experience building or running a creator, ambassador, or partner program, including tiers, perks, rules, and members
- Experience running a creative community end to end, ideally around creative AI, with links and numbers to share
- Experience sustaining recurring community formats for months
- Experience turning active members into ambassadors, experts, or co-hosts
- Personal use of AI image and video tools, with informed opinions about them
- Understanding of creative professionals and their priorities: craft, taste, credit, and time
- Ability to manage many relationships without dropping any
- Fluent English at C1 level or above
- Comfortable hosting a livestream or call
- Active on the platforms used by the community and able to act independently on community needs
- Experience with an alpha, beta, or early-access program (nice to have)
- Outreach experience, especially automated outreach using CRM, Clay, Make, Zapier, or Discord bots (nice to have)
- Experience running in-person events and meetups (nice to have)
- Personal presence on X, LinkedIn, Instagram, or YouTube (nice to have)
- Experience at a design tool, creative tech, or AI company (nice to have)
Benefits:
- Early access to new Recraft models
- Direct line to the product and ML teams
- Room to experiment with formats, platforms, and ideas
- Competitive salary
- Bonus potential tied to performance review
- Flexible opportunity to work across community formats and platforms
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