Community Association Manager
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Job Description
Community Association Manager overseeing Florida community associations for MAY Management Services. Managing boards, vendors, property maintenance, budgets, financial reporting, and staff.
Responsibilities:
- Attend all Board meetings and provide administrative support
- Prepare agendas, minutes, Board packages, status reports, and weekly management reports
- Respond promptly to Board and owner requests and resolve owner problems
- Attend committee meetings as appropriate
- Liaise between Board Presidents and association vendors
- Manage annual meetings, voting proxies, and ballots
- Obtain and present bids and proposals
- Educate Board members on Florida law, meeting conduct, and corporate records
- Provide direction for turnover committees
- Process ARB/ARC applications
- Inspect properties weekly and arrange corrective action
- Monitor violations, vendor performance, and physical assets needing repair
- Enforce covenants and send violation letters
- Prepare work orders, contract vendors, and ensure work completion
- Supervise association contractors and vendors
- Prepare annual budgets, review monthly financial reports, correct discrepancies, and prepare variance reports
- Supervise, train, evaluate, and provide feedback to direct reports
- Approve timeclock records for payroll processing
- Interview and train new hires
- Serve as primary contact for assigned associations and ensure high client satisfaction
- Supervise and direct Community Assistants, ARB Coordinators, and Maintenance Technicians
- Coordinate with Client Accounting on budgets and financial reports
Requirements:
- CAM License - REQUIRED and non-negotiable
- Ideally, an Associates or BA degree, or commensurate experience
- 2 years of Community Management Experience
- Community Management and Accounting courses
- Thorough understanding of Florida law, Chapters 718 and 720
- Ability to read financial statements
- Familiarity with construction and condition of association physical assets to identify repair needs
- Knowledge of appropriate vendors for correcting physical faults
- Well organized and able to prioritize
- Good written and verbal communication skills
- Proactive, with ability to assess situations quickly and take appropriate action
- High sense of urgency
- Diplomatic and sensitive to clients
- Good common sense and confidence
- Ability to give effective feedback to direct reports
- Ability to work quickly and efficiently while managing a heavy workload
- Ability to work independently with little supervision
- Ability to handle difficult situations tactfully
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