Consultor(a) SAP SuccessFactors PMGM SR
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Job Description
Consultant handling SAP SuccessFactors PMGM support in São Paulo. Responsible for configuration, documentation, and training in performance management solutions.
Responsibilities:
- Atuar em suporte AMS do módulo PMGM (Performance & Goals Management) do SAP SuccessFactors;
- Atender, analisar e resolver chamados/incidentes relacionados ao módulo PMGM;
- Parametrizar, configurar e manter ciclos de avaliação de desempenho e metas;
- Apoiar no desenho, teste e rollout de melhorias e atualizações do módulo;
- Realizar troubleshootings em processos, integrações e regras de negócio;
- Desenvolver e atualizar documentação funcional e técnica referente a processos do PMGM;
- Oferecer orientação e treinamento para usuários finais, analistas de RH e gestores;
- Interagir com áreas de negócio, TI e fornecedores para levantar requisitos e propor soluções;
- Garantir aderência do módulo às políticas e processos de RH do cliente.
Requirements:
- Experiência comprovada com SAP SuccessFactors – módulo Performance & Goals (PMGM);
- Atuação prévia em ambientes de suporte AMS;
- Conhecimento sólido em parametrização, configuração de ciclos de avaliação, definição de metas, templates, workflows e regras do PMGM;
- Experiência com levantamento de requisitos e análise de processos de avaliação de desempenho;
- Familiaridade com integrações do SuccessFactors (Integration Center, APIs, conectores);
- Capacidade de elaboração e atualização de documentação funcional e técnica;
- Habilidade para análise de problemas e proposição de soluções eficazes;
- Boa comunicação verbal e escrita;
- Organização, foco e capacidade de trabalho em equipe.
- Certificação SAP SuccessFactors PMGM;
- Conhecimento em outros módulos do SuccessFactors (ex: Employee Central, Compensation, Learning);
- Inglês intermediário ou avançado;
Benefits:
- Diversidade é a nossa força! ✨
- Oportunidades iguais para todos
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